Operations | Monitoring | ITSM | DevOps | Cloud

Our status page product started last year as an experiment. We built a status page product in a hurry over weekends, and to our surprise, it gained a lot of traction. People were using it and giving us feedback, which helped us improve the product over time. And this year, we're thrilled to announce that we have great things planned for our status page product! The new revemped dashboard is part of a larger plan for our status page product. Here's a quick gist of the multiple releases.

Our latest release of eG Enterprise, version 7.2 is accompanied by significant enhancements and new features for our popular eG Enterprise mobile app for iOS and Android. These apps allow administrators to access the eG Enterprise administrator console on the go and receive meaningful alerts and push notifications with click throughs to deep diagnosis rather than dumb text messages.

Whether you work for an MSP or you are an IT Professional, patch management is a critical aspect of modern IT infrastructure, particularly in today’s complex, interconnected world. With the ever-increasing number of cyber threats and vulnerabilities, it is essential to keep your software up-to-date to help minimize the risk of security breaches.

Earlier this year, we experienced intermittent timeouts in our application while interacting with our database over a period of two weeks. Despite our best efforts, we couldn’t immediately identify a clear cause; there were no code changes that significantly altered our database usage, no sudden changes in traffic, and nothing alarming in our logs, traces, or dashboards. During that two-week period, we deployed 24 different performance and observability-focused changes to address the problem.

With countless observability tools, data sources, and environments to juggle, the organizations that deploy and manage today’s distributed applications often face an uphill battle to gain visibility into their application performance. That was a key takeaway from the Grafana Labs Observability Survey 2023, which incorporated input from more than 250 industry practitioners who are all too familiar with these complexities.

Software testing has been an established discipline as old as software development itself. We have seen significant evolution of testing practices recently specially driven by Continuous Delivery and DevOps, where testing is increasingly integrated with agile development and other software lifecycle practices.

With the growing adoption of automated deployment tools, many organizations are releasing code more frequently. As releases increase, it’s important to ensure that you don’t accidentally introduce faulty deployments, which can have wide-ranging impacts on your infrastructure, application, and end-user experience, and can potentially lead to costly rollbacks.

In any type of organization and at any scale, logs are essential to a comprehensive monitoring stack. They provide granular, point-in-time insights into the health, security, and performance of your whole environment, making them critical for key workflows such as incident response, security investigations, auditing, and performance analysis. Many organizations generate millions (or even billions) of log events across their tech stack every day.

More data for data’s sake doesn’t help anyone. What organizations need is more information–actionable insight. With data coming from incoming streams of events and alerts, teams don’t have enough time to look at each one. And they struggle to parse and consolidate this data in order to figure out what they need to do next to resolve an incident.

Data center professionals have reached a breaking point. Data center infrastructure has grown too complex and distributed to manage with legacy tools like Excel, Visio, and homegrown systems. Manually updating multiple spreadsheets and diagrams for every change in the data center takes too much time and the information is too inaccurate to trust.