If the users aren’t happy, then in short order, neither will anyone else be. The ubiquity of information technology has exposed users to the best the IT industry has to offer—and the worst. So, if end-user experience is king, how does one go about ensuring users stay happy? The short answer is application performance management (APM) tools. Users don’t care if the apps they use are in the cloud, on-premises, or something in between.

Citrix Application Delivery Management (ADM) – previously called as Citrix NetScaler Management and Analytics System (MAS) – is a centralized management solution that provides administrators with the ability to manage and monitor Citrix application networking products from a single, unified console. Citrix ADM includes a number of modules including Web Insight, HDX Insight, Gateway Insight, Security Insight, SSL Insight, TCP Insight, Video Insight, and WAN Insight.

We’re thrilled to have earned the distinction of being recognized as a Customer’s Choice in the October 2020 Gartner Peer Insights’ ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics (NPMD) category Gartner Peer Insights’ Customer Choice distinctions “recognize vendors and products that are highly rated by their customers.” Everyone thinks they have happy customers, but how do they know they do?

Nic Wise at Tend Health recently wrote a series of blog posts exploring how they moved away from logs and metrics, toward adopting observability with Honeycomb. In that series, he shares lessons learned as they got their NodeJS app instrumented in an AWS environment making use of CloudFront, API Gateway, Lambda, and a few other services. Tend is a New Zealand-based healthcare platform launching in 2020.

Enterprise IT organizations which are not doing anything in the public cloud are becoming a rarity. A global survey conducted by O’Reilly prior to the onset of Covid-19 found that 88% of organizations are using cloud in one form or another, and public cloud dominates. Several surveys since March have shown that public cloud adoption is accelerating and with it a preference for multi-cloud computing.

Multicast networking is based on the simple concept that a single packet can be sent by a server and it will be received by many receivers. Multicast is different from broadcast because it’s more selective. Where broadcast packets are received by all receivers in a particular network segment (or broadcast domain), multicast packets are received only by receivers that want them. Also, multicast receivers can be distributed throughout a larger network behind routers.

Any business that considers web traffic to be an important aspect of its acquisition strategy needs to follow SEO best practices. Like it or not, search engines (and one in particular) are the gatekeepers in the digital world and it pays to play by their rules. As such, we thought it might be helpful to put together a quick overview / list of the most important page elements when it comes to SEO.

Logs provide valuable information for troubleshooting application performance issues. But as your application scales and generates more logs, sifting through them becomes more difficult. Your logs may not provide enough context or human-readable data for understanding and resolving an issue, or you may need more information to help you interpret the IDs or error codes that application services log by default.

As the BFSI market gets more crowded, the only real differentiation available for businesses in this industry comes down to superior customer experiences. And this applies to both the internal teams and external customers. If the IT teams at the firm get the right type of support, they can work more efficiently and provide a seamless experience to the external customers.

Surveys show that developers spend roughly 25% of their time troubleshooting issues, amounting to over one working day per week! Let’s examine the solutions that will guide your developers to the log insights they need to efficiently troubleshoot issues.