Last month, the Digital Enterprise Journal (DEJ) recognized OpsRamp as a Top 20 Vendor for enabling best- performing organizations in managing IT operations. DEJ's recent report features OpsRamp in the Top 20 Vendors for Enabling Best Performing Organizations. Meanwhile, the field marketing team controlled the chaos at several industry events like IDG Chicago, ConnecTech Houston and CIO Summit by Sapphire Ventures.

In 2018, we released the inaugural Managing Network Vendor Diversity Report, where we discovered that MSPs face a serious challenge: There’s high vendor diversity in the network hardware they operate. In the short year since then, the managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client expectations are growing. So what was true in 2018 might not be any longer.

Virtana, the leader in hybrid infrastructure management for mission-critical workloads, today announced a wide range of new channel-focused features in the latest version of VirtualWisdom, the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform. The new features include the introduction of WisdomPacks,simplified packages of integrations specific to customer deployment environments.

One of the most exciting things about last year’s Experience events was the unveiling of the Digital Experience Score (DX Score). Over the years we’ve worked tirelessly to improve digital employee experience (DEX) but until then we never had this one metric, the DX Score, that could tie it all together. Fast forward to today, and our customers now have this one source of truth to better track and compare progress with their peers.

Log files in Linux often contain information that can assist in tracking down the cause of issues hampering system or network performance. If you have multiple servers or levels of IT architecture, the number of logs you generate can soon become overwhelming. In this article, we’ll be looking at some ways to ease the burden of managing your Linux logs.

Last week, we spoke with a lot of folks at PagerDuty Summit, where we explored the power of error monitoring in a world that’s always on (or on-call). What a neat tweet. Throughout our conversations, one thing became clear: developers are seeking out increased efficiency — they want to minimize time to error detection and resolution. They want to know about issues, find the root cause, and fix them quickly so that they can move on to other things — like writing more code.

Real-time collaboration helps teams resolve issues quickly, which is crucial during outages when you don’t have a minute to lose. If your organization is using DingTalk, Alibaba’s platform for cross-team communication and collaboration, Datadog’s new integration lets you share and discuss annotated graphs on the fly and route alerts to your teams’ group chats so you can start troubleshooting issues without skipping a beat.

Over the last four years, the Icinga Director has grown from an optional configuration add-on to a mature Software product with lot‘s of features. Most Icinga installations are now driven by the Director, no matter whether they are small or huge, manually curated or fully automated.

DevOps is a tech industry buzzword that refers to the collaboration of a software development team and operations teams within a company. The results are a Development + Operations team, a DevOps team. While it’s a buzzword, it also represents a new shift left standard that’s starting to take hold in the software development industry.