US retailer Target faced issues with its online presence yesterday, Tuesday 24th September 2019, when its website experienced an outage. The downtime not only impacted Target’s sales website but also its mobile application as well as payment processing in store.

How to correctly interpret the data obtained in Analytics? How to deal with a large amount of data and structure conclusions to increase the website ranking? Analytics like Google Analytics and others provides a lot of different information. This service has dozens of ready-made reports and a huge number of forms that require a little customization.

The growing complexity of today’s IT reality is indisputable: Software is becoming more and more complex, and the infrastructure it runs on is equally so. This complexity comes, in part, from adding layers upon layers to the infrastructure we manage — from bare metal servers to VMs to containers to function-based computing — and from how quickly we cycle in new technologies and how slowly old technologies are cycled out.

The customer support department is an integral part of any organization. Startup business owner often handles it by themselves; however, medium to large-sized organizations establish separate workforce but in-house hiring or outsourcing to keep their customers happy. They use many proven tactics for user engagement and are still seeking the way to bridge the gap.

There is a paradox at the heart of serverless. While it’s promoted as a very agile way to develop, a way to push your product as fast as possible to your customers, many development teams find it really difficult to work fast. Why does this happen and can we solve the issue? Let’s start with what makes serverless such a powerful paradigm. Serverless rests on three legs, each of which contributes to the agility that serverless is known for.

I’ve said this before, but I’m saying it again: observability is not a synonym for monitoring, and there are no three pillars. The pillars are bullshit.

By Des Nnochiri Most enterprises now use two or more cloud service providers, and 35% use up to five monitoring tools to keep tabs on hybrid cloud and multi-cloud environments. Even before organizations began shifting software and IT infrastructure to the cloud, a typical business would use four to ten tools just to monitor and troubleshoot their internal networks, according to analyst and consulting firm Enterprise Management Associates.

When I started Sentry in 2008 as an open-source side-project, I was solving a problem for myself. I wanted visibility and alerting around what errors occurred and when. I wanted to take errors out of log files and into an easily digestible dashboard.

Application crashes have a significant impact on customer experience, which can adversely affect a company’s reputation and revenue. Error and crash reporting is a unique feedback mechanism that provides true data about the quality of their product. Developer teams that create games, mobile applications, IoT, and other high-performance applications need rich insights into application health to quickly and continuously fix software errors with minimal impact.

We at Goliath Technologies are excited about our growing relationship with IGEL and our joint customers. Together we are improving and simplifying the end-to-end user experience as the marketplace adopts IGEL software defined endpoints. Our proactive end-user experience monitoring and troubleshooting platform works with IGEL, running on a Citrix or VMware Horizon delivery infrastructure, to automatically identify any events, conditions, or failure points that impact the workspace experience.