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The latest News and Information on IT Networks and related technologies.

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Best Practices for SaaS and Network Incident Management

Computer and network systems have (obviously) become vital to business operations. Occasionally, there are SaaS or network incidents and these systems do not operate as needed. Enterprises want to minimize the potential damage and get their systems back online ASAP. Integrated incident management and a strong End User Experience Management (EUEM) platform that provides synthetic and real-user monitoring is a foundation for meeting that objective.

Quickstart network investigations with NPM's story-centric UX

Datadog Network Performance Monitoring (NPM) gives you visibility into all the communication that takes place between the network components in your environment, including hosts, processes, containers, clusters, zones, regions, and VPCs. As organizations scale, and as their networks grow in complexity, the massive volume of network data to be monitored can become overwhelming. Knowing precisely what network data to surface to resolve issues within these larger environments can be a challenge.

Exploring AKS networking options

At Kubecon 2023 in Amsterdam, Azure made several exciting announcements and introduced a range of updates and new options to Azure-CNI (Azure Container Networking Interface). These changes will help Azure Kubernetes Services (AKS) users to solve some of the pain points that they used to face in previous iterations of Azure-CNI such as IP exhaustion and big cluster deployments with custom IP address management (IPAM).

3 Steps to Get DX NetOps Events in Slack and Google Chat

Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues. Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues.

Making your Contact Center Better: Three Things to Consider

For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.

What is Citrix ADC, and How Do You Use It to Streamline Network Operations

The rise of complex containerized software environments sees an increased need for reliable delivery solutions like application delivery controllers (ADCs). ADCs such as Citrix function as load-balancing intermediaries within a software delivery network. They are positioned between application and user servers where they manage traffic flow via various structured and centralized processes.

Streamlining SNMP Network Monitoring for Network Visibility

As an IT professional or network administrator, you understand the critical role that comprehensive network visibility plays in maintaining a robust and efficient system. This is where SNMP (Simple Network Management Protocol) comes into the spotlight, offering a powerful solution to monitor, manage, and streamline your network infrastructure.