Operations | Monitoring | ITSM | DevOps | Cloud

AI just powered its first cyber-espionage campaign. Resolve’s Ian Coppock breaks it down in Zero Ticket Minute Episode 1. This is why Zero Ticket IT matters: agentic automation detects and contains threats before alerts and tickets explode. New episodes every Friday.

The holidays are retailers' make-or-break moment - when every minute of downtime directly impacts revenue and customer experience. Join us for a retail-focused deep dive into building holiday-ready on-call operations that protect your peak season revenue. We'll demonstrate how PagerDuty's new scheduling experience and AI assistance ensure seamless coverage during your busiest - and most critical - time of year.

This week on New Feature Friday, we’re highlighting two new releases that make it easier than ever to understand and improve your DORA performance: DORA Academy Course A guided learning experience that shows you how to use DORA Metrics and Cortex together to drive better engineering outcomes—without the data chaos. DORA Operational Readiness Scorecard An out-of-the-box template that benchmarks each service against DORA standards, giving teams an instant snapshot of where they stand and where to focus.

Agentic AI is generating a lot of buzz, but what does it actually do for IT teams? Join us as we showcase how the industry is evolving in the new era. What once took hours or days will soon take minutes—unlocking a new level of productivity and efficiency for IT operations. The foundation of this evolution? AI-driven contextual analytics. Agenda.