OpsRamp was one of only two vendors to be recognized in 451 Research’s Market Map for Application and Infrastructure Performance Monitoring (AIPM) in the categories of Infrastructure Monitoring, Event Correlation and Alerting. 451’s AIPM Market Map offers a holistic perspective on key emerging categories in the IT monitoring and observability space.

Now that we’ve said goodbye to 2021, we are on our way to completing 20 years of IT transformation. We are taking account of every milestone, every accolade, every cheer from our users, partners, and employees to show the world what turned out to be an eventful year.

Application Performance Monitoring has been a popular concept among developers and companies alike. APM data has helped product teams increase their growth and revenue manifold. Whether it is an issue affecting the availability of a service or a trend that suggests an incoming increase in user engagement, monitoring has always helped organizations get the best out of their product strategies.

In the summer of 2021, eG Innovations joined forces with the DevOps Institute to run an APM survey to find out how the industry would look in the new normal. The 2021 APM survey was conducted over three months between July and September. Over 900 people from DevOps, SREs, and ITOps backgrounds participated and we got a broad spectrum of responses.

Welcome to SigNal 08, and the last SigNal issue of 2021! 🥳 This month, we made numerous PRs improving our product experience, added new awesome contributors, and launched a new initiative to discover better UX for our users. We also crossed 500+ members on our Slack community! 🥳 Wrapping up 2021, let’s see what Humans at SigNoz were up to in the month of December!

Every day the world is changing in terms of technology. A new innovation happens every second, and software and websites are becoming more and more advanced. We can now access almost every service on the internet, and software needs to be maintained as a top priority so that customer service will not get hindered. Software monitoring, however, is not an easy task. It is a 24x7 business because any user can face an issue at any time.

Customer satisfaction is about meeting customer expectations, customer delight is about exceeding them. Building customer delight into your product means going above and beyond simple customer satisfaction in ways that build a long-term emotional connection and loyalty towards your company. And customer delight matters.

There is no doubt about it that the events of 2020 triggered a huge surge in the use of unified communication products. In the consumer space, everyone and their grandmother became familiar with Zoom; in the enterprise space though, many took advantage of their Microsoft licensing to leverage Teams meetings and calls as a primary communication mechanism. This, in turn, has focused a lot more attention for system administrators on how to monitor Microsoft 365 (O365) and Teams in particular.

IDC's new white paper delves into full-stack observability — what it is, why it’s different from traditional monitoring and the value that it can provide.