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The latest News and Information on IT Service Management, Service Desk and related technologies.

Steps to a Successful Migration to Windows 11 for Your Organization

The clock is ticking: Windows 10 will reach its end of life in October, and organizations must transition to Windows 11. For IT professionals managing a large inventory of computers, the process can seem daunting. Questions like these may arise: Don’t worry—this guide is here to help you successfully migrate to Microsoft’s new windows operating system while ensuring a smooth transition for your organization.

Hector - Construction Asset Management Software

Hector offers an affordable and tailored software solution to streamline your asset tracking and heavy equipment maintenance. With Hector, your expensive assets are identified, tracked, and secured for better logistical management on-site. Our inventory management software, tailored for the construction sector, will allow you to track the lifespan of equipment as well as inventory check-ins and check-outs. Easy to use, we are sure you will save time with us!

A Complete Guide on Synthetic Monitoring | How to Improve Your Web & App Performance?

Making your brand stand out in digital business is more challenging than it sounds. More than 2.87 million apps are available on Play store and other platforms. In fact, as per reports, almost 252,000 new websites are created and launched daily. Competing in this large market without proper monitoring and strategy is a complete waste of time.

3 Approaches to AI That Every IT Manager Should Know

Our AI by Design series explored responsible approaches to developing artificial intelligence (AI) systems. Now, it’s time to get practical about leveraging this exciting technology to transform our daily operations. Our upcoming blog series identifies three types of AI adoption—diagnostic, assistive, and automated—and helps you determine where these distinct applications fit into your workflow.

The Four Big Questions of Cybersecurity | Security Insights, Ep. 47

Ivanti's Chris Goettl and Robert Waters take on four big questions facing cybersecurity teams today, namely: Listen in for those questions and a few answers too. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

What's New with Ivanti ESM - Review & Look Ahead

User experience, stability, and performance are key focuses across various roles. The new platform introduces a self-service UI with chat bot integration and modern design. Future plans aim to improve the analyst UI and accessibility based on user feedback. Challenges in data retrieval are addressed, with solutions like a search bar for SLA incidents. Community feedback is crucial for prioritizing features and enhancing self-service tools.

What's New with Ivanti Neurons 2025.1

Ivanti Neurons Platform The platform purpose-built for IT & Security Operations to proactively reduce security risk, improve IT & end-user productivity and reduce operational costs. Ivanti Neurons operates a foundation of unified and reusable platform services for consistent visibility and scalable and secure solution delivery. Empower your teams with a personalized, secure work experience—everywhere.