Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

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Digital Workflow Automation Can Save Your Company Time & Money

With no shortage of potential benefits, businesses should consider embracing the possibilities of digital workflow automation. You can use a platform like StartingPoint to begin automating your workflows and taking your business to the next level. The right workflow automation platform can transform your business operations and elevate service delivery for customers. Let's consider what digital workflow automation is and how it works.

EZOfficeinventory Pricing Plan & Cost Guide

As businesses grow and become increasingly reliant on technology, managing and tracking their IT assets becomes critical. This is where IT Asset Management (ITAM) solutions come into play, providing organizations with the tools to monitor and control their digital resources effectively. One such popular solution is EZOfficeinventory, which offers comprehensive ITAM features and flexible pricing models designed to meet diverse business needs.

Mapping IT Services for Improved Alignment Between Business and IT

Running a business in today's digitalized world comes with many challenges, such as industry regulations, escalating costs as businesses grow and continuity planning. To effectively manage IT services and align them with business goals, organizations are turning to service management solutions to optimize their resources, budgets and cross-functional collaboration.

Unlock the Power of ITIL Software for Your Business! Infraon

Are you ready to take your IT service management to the next level? Discover the transformative capabilities of ITIL software with this captivating YouTube video! In this video, we break down the steps to implementing ITIL software for your business in a simplified and attractive manner. From assessing your current practices to customizing the software to fit your unique needs, we guide you through the process with ease.

2023 Webinar UEM + Endpoint Security

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

What Does AI Mean for MSPs and IT Service Management?

Last month, at N-able’s Empower partner event in Prague, Chief Security Officer, Dave MacKinnon conducted a roundtable with executives from MSPs from the UK, Germany, Poland, and South Africa. The topic centered around artificial intelligence (AI) and initiated dialogue around whether they were planning to embrace AI and their concerns around the impact it could have on technology as a whole. After the event, I sat down with Dave to discuss some of the insights gained from the roundtable.

Unlock the Power of Asset Lifecycle Management (ALM) in 2023 - Infraon

Discover how ALM can optimize your asset utilization, reduce downtime, and cut costs while ensuring compliance and sustainability. Join us as we explore the six stages of the asset management lifecycle, best practices, and the latest tools and technologies. Revolutionize your asset management strategy and drive business success in 2023!

Capitalizing on the Cloud: Five Strategic Benefits of ITSM in the Cloud

Cloud computing is no longer the future; it’s our reality. This means that the decision to move ITSM to the cloud isn't just an option. It's a strategic necessity. For business and IT leaders in the early stages of this transformation, understanding the benefits of cloud-based ITSM is pivotal. Here are five advantages that this shift can bring to your organization.

Collective IQ - Alma Analysis

Collective IQ® Business Edition incorporates Alma Analysis, enabling IT organizations to select specific devices, detect patterns, and receive intelligent suggestions for incident resolution. By leveraging Generative AI algorithms, Collective IQ® delivers actionable insights to enhance system performance and ensure a seamless digital employee experience.