Cloud computing is no longer the future; it’s our reality. This means that the decision to move ITSM to the cloud isn't just an option. It's a strategic necessity. For business and IT leaders in the early stages of this transformation, understanding the benefits of cloud-based ITSM is pivotal. Here are five advantages that this shift can bring to your organization.

The wave of Summer 2023 updates continues with Alloy Self-Service, the mobile application for end-users of IT services. The new version offers quick access to the top-priority knowledge base articles and service catalog items thanks to support for custom display order for categories.

Inventory management can be a daunting task when the right tools are used. A lack of strategy in inventory management can lead to overstocking or shortages. This article presents five tips for improving inventory management processes.

For the second year in a row, Almaden has achieved the coveted Great Place to Work (GPTW) award. This is a testament to our employees, the people who make Almaden such a great place to work. It doesn’t matter how good the products or locations are, the thing that makes a company great are the people who work there.

I’m proud to announce that ServiceNow is the recipient of the 2023 Microsoft Partner of the Year Award for Modern Work - Apps & Solutions for Microsoft Teams. We're also the 2023 Microsoft Asia Pacific Region Independent Solutions Vendor Partner of the Year. At ServiceNow, our customers are at the core of everything we do. We believe these awards validate that we’re helping customers provide better experiences while simultaneously operating more efficiently.

A Request For Proposal or RFP is one of the most important documents you will have to write if you're looking to make a significant purchase. It helps organizations set out their requirements and engage with potential suppliers in a transparent, structured, and fair way. If you’re completely new to the topic, or you just want to boost your knowledge before starting the procurement process, you have come to the right place.