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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti vs. ServiceNow vs. Infraon in 2023

IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction.

There's a Bot for That

Ivanti Neurons Bots provides powerful hyper-automation capabilities for IT departments, and with a no-code/low-code interface and rich out-of-the-box content, organizations can start solving many challenges across the IT landscape in minutes. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Boosting Risk Management Automation with Asset Health Rules and Smart Tags

Risk Management helps organizations identify, assess, and mitigate potential threats. It's part of a comprehensive IT Asset Management strategy, so you can use InvGate Insight to implement it. Moreover, the tool can automate multiple tasks to help you: See how InvGate Product Specialist Matt Beran configures Asset Health Rules and Smart Tags to boost Risk Management automation!

The importance of IT cost optimization - Infraon

Discover the importance and best practices of IT cost optimization in our latest YouTube video! IT cost optimization is all about regularly assessing an organization's technology processes in search of cost-saving options. It involves reducing costs related to IT benefits while ensuring they continue to meet the demands of the business. Learn how to reduce expenses, improve efficiency, and gain a competitive advantage. Watch now and read our full blog on IT Cost Optimization.

AI vs. AI: The Future of Cyber Security Podcast Ep. 14

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Asset Lifecycle Management: A Complete Guide for 2023 | Infraon

This comprehensive video guide will glimpse Asset Lifecycle Management (ALM) and its significance in 2023. ALM assists firms in managing asset acquisition, maintenance, and disposal, resulting in increased operational efficiency, higher ROI, and decreased downtime. The asset management lifecycle is divided into six stages: planning, procurement, deployment, utilization, maintenance, and disposal. Learn about the advantages of ALM, such as cost control, increased efficiency, compliance, risk management, sustainability, and better planning.

4 ways to enhance healthcare efficiency

Many hospitals and health systems are dealing with tight budgets, workforce challenges, and security issues. These and other challenges are getting increasingly complex and adding strain to an already-taxed healthcare ecosystem. How do you decide whether to invest in patients or care teams—or deliver optimal care or achieve your financial goals? In this complicated environment, it can be difficult to avoid getting distracted by minutiae, bureaucracy, and manual efforts.