The latest News and Information on IT Service Management, Service Desk and related technologies.
Last month, at N-able’s Empower partner event in Prague, Chief Security Officer, Dave MacKinnon conducted a roundtable with executives from MSPs from the UK, Germany, Poland, and South Africa. The topic centered around artificial intelligence (AI) and initiated dialogue around whether they were planning to embrace AI and their concerns around the impact it could have on technology as a whole. After the event, I sat down with Dave to discuss some of the insights gained from the roundtable.
The wave of Summer 2023 updates continues with Alloy Self-Service, the mobile application for end-users of IT services. The new version offers quick access to the top-priority knowledge base articles and service catalog items thanks to support for custom display order for categories.
Inventory management can be a daunting task when the right tools are used. A lack of strategy in inventory management can lead to overstocking or shortages. This article presents five tips for improving inventory management processes.
Did you know that nearly 80% of employees across industries spend thirty minutes daily trying to retrieve information about their assets? Whether you're a small business owner, a financial expert, or an industry tycoon, keeping track of your assets is super crucial for the success of any organization in today's fast-paced business world. This is where the need for the best IT asset management software comes into the picture.
I’m proud to announce that ServiceNow is the recipient of the 2023 Microsoft Partner of the Year Award for Modern Work - Apps & Solutions for Microsoft Teams. We're also the 2023 Microsoft Asia Pacific Region Independent Solutions Vendor Partner of the Year. At ServiceNow, our customers are at the core of everything we do. We believe these awards validate that we’re helping customers provide better experiences while simultaneously operating more efficiently.
