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The latest News and Information on IT Service Management, Service Desk and related technologies.

InvGate

Microsoft Crowdstrike Recovery Tool: How it Works and Last Updates

Jul 23, 2024 By Ignacio Graglia In InvGate
Tools that simplify recovery processes are invaluable and this article is example of that statement. The new Microsoft CrowdStrike Recovery Tool is a new solution designed to assist IT and system administrators in swiftly addressing issues caused by the problematic CrowdStrike update that affected millions of Windows systems.
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InvGate

8 Crowdstrike IT Outage Stats To understand How it Affected the World

Jul 23, 2024 By Jorge Farah In InvGate
On July 19 2024, there was a significant IT disruption caused by a faulty software update to the Crowdstrike Falcon Sensor for Windows systems. The update led to widespread system crashes and the "Blue Screen of Death" (BSOD), affecting numerous sectors globally, including major airlines, banks, and media outlets. The incident grounded approximately 1,500 flights in the United States, disrupted banking transactions, and caused various media services to go offline.
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ivanti

The Critical Role of the CMDB in Security and Vulnerability Management

Jul 23, 2024 By David Pickering In Ivanti
Effective security and vulnerability management is crucial to safeguard organizations from ever-evolving cyber threats. At the core of these practices lies the Configuration Management Database (CMDB), a powerful resource that offers a centralized view of an organization's IT infrastructure. The CMDB plays a pivotal role in upholding robust security and vulnerability management strategies – empowering organizations to proactively identify, evaluate and address risks to their IT systems and data.
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solarwinds

AI As It Stands: Unpacking IT Trends at SolarWinds Day

Jul 23, 2024 By Chrystal Taylor In SolarWinds
The SolarWinds IT Trends Report 2024 – AI: Friend or Foe? indicated tension in the IT industry’s outlook on artificial intelligence (AI). While there is excitement about its potential to drive productivity, concerns linger around data quality, security, and regulation. At the recent SolarWinds Day event, I sat down with Krishna Sai, Senior Vice President of Engineering, and Cullen Childress, Senior Vice President of Product Management.
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Bridging the Gap: Enhancing Cybersecurity through IT, Security, and Business Alignment

Jul 20, 2024 By Ivanti In Ivanti
Bridging the Gap: Enhancing Cybersecurity through IT, Security, and Business Alignment The discussion explores the role of IT and security teams in technology and the challenge of translating these efforts into business understanding for resource allocation. It emphasizes the need to reinvent approaches to bridge gaps between IT, security, and business understanding. The importance of breaking down organizational silos, adopting the Secure by Design standard, and aligning with the CIO and CISO to enhance security is highlighted.
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startingpoint

How To Become A Fractional Executive

Jul 19, 2024 By StartingPoint In StartingPoint
Learning how to become a fractional executive begins with understanding the unique dynamics and demands of this role. Are you… From building the necessary skills to creating a personal brand and network, the journey is multifaceted but rewarding. This article is for: Fractional executives offer their expertise on a part-time or contract basis, making it an appealing career for those with a wealth of experience who seek flexibility and diversity in their professional lives.
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nexthink

Nexthink Stops MS Outage From Hurting a Leading Consumer Goods Company

Jul 19, 2024 By Gaurang Ganatra In Nexthink
While individual blue screen errors are frustrating, the recent global system crashes caused by a CrowdStrike update incompatible with Microsoft Windows have wreaked havoc across entire industries since early Friday morning. Companies ranging from the airlines, media, and banking industries have been facing significant disruptions, with thousands of customer-facing devices experiencing blue screens and causing widespread travel delays and chaos.
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ivanti

Voice Picking: The Evolution of Mobile Productivity in the Warehouse

Jul 19, 2024 By Rob DeStefano In Ivanti
Voice-directed picking is an established method for hands-free order fulfillment in warehouses around the world. If you haven’t explored it to boost productivity, now's the time. As it has evolved, voice-based data entry – both text-to-speech and speech-to-text – can be installed into warehouse workflows quickly and economically, without changing your existing warehouse management or other enterprise systems.
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