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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Seamless Endpoint Management with ManageEngine's Endpoint Central solution

Australian Media Company (ACM) is an Australia-based media company responsible for over 160 regional publications with offices spread all over Australia. Hector Camejo, the organization's IT Administrator, talks about how ManageEngine has helped them overcome their IT challenges in the best way possible.#manageengine #itmanagement #servicedesk.

BMC Helix ITSM (Remedy) Pricing 2023

BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting BMC Helix ITSM.

The Impact of QR Codes on Efficient Equipment Maintenance in Manufacturing

Maintenance is an integral part of any manufacturing process, as it ensures that the equipment is functioning efficiently and smoothly. Any equipment breakdown can lead to production downtime, which can ultimately lead to loss of revenue. To avoid such scenarios, manufacturers invest in asset tracking, which is a process of tracking and managing physical assets throughout their lifecycle. One of the tracking techniques that has gained popularity in recent times is the use of QR codes.

Time Management Tips for Busy Facility Managers

Welcome to our blog, where we delve into effective time management strategies specifically tailored for busy facility managers. In the fast-paced and demanding world of facilities management, juggling multiple responsibilities, overseeing operations, and ensuring the smooth functioning of physical spaces can be challenging. However, with the right time management techniques, facility managers can optimize their productivity, reduce stress, and accomplish their goals efficiently.

IT Asset Discovery: What is it, How it Works, And Why You Need it

IT asset discovery is a critical process for any organization looking to manage its IT infrastructure effectively. With a rapid growth of dependency on technology for everyday work, and an increasing amount of remote work, keeping track of all hardware and software assets within an organization can be challenging. And this is where IT asset discovery tools come in to help you through the process. These solutions provide clear and reliable access to everything connected to your company network.

Hector Asset Management Software - Connect PowerBI with Hector

Do you need to produce dashboards and reports that go beyond those available in the Hector online asset management application? Are you familiar with Microsoft technologies and have PowerBI in your organization? Then without further ado, you can listen to the following video that will show you the steps needed to create your first report! This video gives technical instructions on connecting PowerBI with Hector. You must have administrator access, and a PowerBI account in order to complete this tutorial.
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9 Reasons Why Business Workflow Automation Is Critical To Success

From supporting data-driven decision-making to improving employee satisfaction, business workflow automation can play an important role in facilitating digital transformation across any organization. With the right tools in place, you can radically enhance team productivity and leverage business workflow automation to elevate customer experiences.

Leadership Skills for Facilities Managers

Welcome to our blog, where we dive into the world of facilities management and explore the essential leadership skills that empower facilities managers to excel in their roles. Facilities managers play a crucial role in ensuring the smooth operation, maintenance, and optimization of physical spaces within organizations. Beyond their technical expertise, these professionals must possess strong leadership skills to effectively manage teams, oversee projects, and navigate complex challenges.

How to Perform an ISO 27001 Audit

ISO 27001 audits are not just a bureaucratic procedure that you want to quickly get over with and forget. On the contrary, they can be a very important tool to make sure your organization is protected. They objectively evaluate the Information Security Management System (ISMS), help identify potential vulnerabilities, improve security measures, and ensure and showcase compliance with international standards.