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The latest News and Information on IT Service Management, Service Desk and related technologies.

NIS2 Implementation: Challenges And Tips From EU Experts

Let’s be honest. Keeping up with cybersecurity regulations and directives, especially if your organization operates within the European Union (EU), can be really challenging. And NIS2 implementation is no exception. If you are working in this field, you might already know the reasons that originated this legislation, its objectives, and the risks that organizations face as technology evolves. However, there is a gap between understanding NIS2 and its current implementation.

How MDM Can Help Manage the Apple Watch at Work

The Apple Watch has emerged as more than just a personal device. It's a tool that can enhance productivity, streamline communications and bolster security for organizations across various industries. With increased usage comes the need to manage these devices effectively and securely. This is where MDM steps in as a critical solution. Ivanti Neurons for MDM solution provides IT administrators the tools necessary to manage, secure and optimize the use of Apple Watch within their organizations.

What is Resource Allocation? Guide For Driving Efficiency

Resource allocation is a crucial aspect of project management that involves distributing available resources efficiently to achieve project goals. Effective resource allocation ensures that the right resources are used at the right time and in the right amount, ultimately driving project success. ‍ Are you… ‍ ‍ In this guide, we will explore the concept of resource allocation, its importance, and practical steps to allocate resources effectively.

How to Build a Mobile-First Security Strategy

Mobile devices have radically changed the way we work and collaborate. But along with the exponential growth in the use of smartphones and mobile apps has come a surge in vulnerabilities and exploits. The power of mobile communication allows work to be done anywhere, anytime, by employees who are accessing ever-higher volumes of data to do their jobs.

10 Best IT Management Software

IT management software plays a critical role in ensuring operational efficiency for businesses and supporting remote workers. IT management encompasses a wide range of tools designed to support IT professionals, help organizations enhance the security of their IT infrastructure, and optimize the use of all hardware and software assets. IT management software also equips businesses with tools like regular patching and backups to strengthen the security and resilience of their IT infrastructure.

Milestones and Memories: Celebrating 20 Years of Nexthink

We’ve had a fantastic month celebrating 20 years of Nexthink and taking time to reflect on the people, products, and innovations that have shaped the company. Today, Nexthink is a category creator, an industry defining brand reshaping how IT teams manage the digital workplace. But that wasn’t always the case. Let's take a moment to recap some of our favourite content from the month celebrating the last 20 years of Nexthink.

UEM and Security Are Converging: Now What? #goivanti #webinar

Paul Troisi and Dan Lutter delve into the challenges and trends in the modern workplace, emphasizing the necessity for IT and security operations to unite against increasing cybersecurity threats. They underscore the importance of effective communication, collaboration, and education for a robust security posture, and the role of asset management in maintaining visibility and control over devices and data. The discussion concludes with a look at future trends, including the influence of AI and the need for continuous adaptation to new threats.

Seeing AI as a Supply Chain: Implications for AI Trust, Transparency, Literacy, & Explainability

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Seamless IT Asset Onboarding is the Need of an Hour for Banks

In today’s banking environment, a smooth IT Assets Onboarding process is extremely important. It minimizes disruptions, accelerates the deployment of new technologies, and ensures that all systems function cohesively. It is important in the banking sector, where even minor delays or errors can have a huge impact.