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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Application Experience: Faster Value and More Comprehensive than Ever

We are excited to announce the availability of significant enhancements to Application Experience and its use-cases and capabilities. For Application Experience, the 2023.4 release delivers an all-new Library Pack, coupled with several in-product enhancements to offer customers faster time to fully configured operation and increased value.

ITOM as the Gateway to AIOps and DEX

With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting into how they are interlinked, let’s look at them individually first.

Empower Your Workforce with Digital Employee Experience Management

As a key decision-maker of a growth-oriented organization, you always want to promote a collaborative work environment where employees are encouraged to work together, share ideas, and leverage each other’s strengths. Unfortunately, the Covid-19 pandemic has changed the way we work! With the rise of hybrid work and employees operating from a variety of devices and locations, it’s becoming more challenging for IT leaders to keep a grip on the digital workplace.

Retail Inventory Management Best Practices: Tips for Success

Effective inventory management is an essential aspect of running a successful retail business. Whether you own a small boutique or a large chain of stores, managing your inventory properly can help you reduce costs, increase efficiency, and maximize profits. However, inventory management can be a complex and time-consuming task that requires a significant amount of planning and attention to detail.

EAM vs APM: Which One is Right for Your Business?

Welcome to our blog on Enterprise Asset Management (EAM) vs. Asset Performance Management (APM). In today's fast-paced business world, asset management has become a critical component for companies looking to remain competitive. With the growing complexity of modern assets, it's essential for organizations to have effective strategies in place to manage their assets and maximize their value. Two popular approaches that have emerged are EAM and APM.

What is Software Deployment? Definition, Scope, and Best Practices

Software deployment is a central task for IT teams in organizations of all sizes. The entire process of releasing software applications to end users can present a few challenges, as it encompasses a wide range of activities, that go from building and testing software, to packaging and deploying it. Effective software deployment is critical for ensuring that software applications are delivered securely, reliably, and efficiently.

How to do Fixed Asset Verification?

With the changing environment and the sudden positive change in innovation, it has led the world to a life full of comfort which at any given point includes the management of all your assets just with a simple click. With the help of Asset Management Automated Software one can easily track, manage, verify, pull reports of their assets etc. That too on a real-time basis.

The Importance of Inventory Management for Retail Businesses

No matter which industry your organization comes under, they must be having a certain set of inventories that they use. The prime use of Inventory lies in a manufacturing or retail industry, the one who produces the goods and the one who are related to the whole process of delivering it to the ultimate consumer. It is very important to keep track of inventory in an organization as it leads to the right path by bringing in the balance that it always required.

How Asset Optimization Helps Small Businesses?

Small and medium-sized businesses face numerous challenges when it comes to managing their assets, from limited resources to a lack of specialized expertise. Asset optimization can be a powerful tool to help small businesses overcome these challenges and improve their operations. Small businesses can reduce costs, increase revenue, and improve their overall performance by maximizing the value and efficiency of their assets.

Observability Challenges Solved with SolarWinds Observability

In the Technical Validation report, “SolarWinds Observability: Observability and Service Management for Modern Application Architectures,” TechTarget’s Enterprise Strategy Group examined SolarWinds® Observability for its ability to support organizations no matter where they are in their digital transformation journeys. In this Technical Summary, we highlight some of the high-level findings. For the full analysis, you can download the report for free.