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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

8 Must-have Features of Asset Management Systems Used in Education

Asset Management systems used in education often demand more detail than what’s expected in other environments. However, educational institutions rarely consider IT Asset Management (ITAM) as a priority. There are several reasons of this. For once, they commonly have a small IT team and hardly ever have dedicated resources for Asset Management. In addition, their budget is always limited, so they must spend it wisely to accommodate their most urgent needs.

The Evolution of Security: From Good to Better to Best

Security is a never-ending journey that evolves as you add new products and applications. There’s no such thing as being 100% secure because things constantly move and adjust within your network, emphasizing the need for organizations to stay ahead of possible threats capable of directly and indirectly affecting them.

IT Governance: Definition, Frameworks, and Best Practices

IT governance is the glue that holds the rest of IT Service Management (ITSM) together. It ensures that your organization, its data, and its people are protected. Effective IT governance helps IT to remain in sync with business objectives while reducing risk. In this article, we'll see why it's important for your business, its domains, the different frameworks available, and the roles involved in ensuring IT governance across the company. Let's begin.

IT Infrastructure Management Services

Are you curious about what an IT infrastructure management tool is and how it can be used to drive innovation within your business? From choosing which tools are best suited for specific projects to understanding resource utilization patterns throughout the enterprise – learn more about why important companies around the world rely on this comprehensive approach to effectively manage their networks today.

How Data Center Experts are Integrating DCIM with ServiceNow

Managing a data center traditionally requires entering the same information multiple times into disparate tools. This is a manual effort that is time-consuming and error-prone. Leading data center professionals don’t waste time swiveling between different tools. Instead, they implement “automation via integration” that saves time and increases the accuracy of data.

5 simple ways to implement cloud cost optimization

To reduce organizational spending, many organizations successfully migrated their operations to the cloud. However, with rising costs, looming economic downturns, and a proliferation of cloud resources on varied platforms, merely adopting a cloud infrastructure is insufficient. Today, an efficient cloud optimization initiative that can optimize and control cloud infrastructure costs is crucial. This webinar details five ways to optimize your cloud infrastructure costs effectively.