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The latest News and Information on IT Service Management, Service Desk and related technologies.

Evolving Corporate Sustainability Solutions: An Interview with Sebastien Duprez & Nina Zellweger

As the world continues to feel the pressure of climate change, more and more actors in the private sector are implementing solutions to reduce their carbon emissions and slow down global warming. For many organizations, technology is a major focus in their carbon reduction strategy. And most emissions are linked to digital workplace equipment. In fact, the workplace represents 70% of overall IT-related emissions.

Benefits of Change Management Training: Understanding, Skills & Leadership

Discover the transformative power of change management training. By embracing this essential practice, organizations can navigate transitions smoothly, boost employee engagement, and enhance productivity. The benefits of change management training extend beyond operational efficiency to fostering a culture of adaptability and innovation. Stay ahead in today's dynamic business landscape with the strategic skills gained through effective change management strategies.

What IT Administrators Want to Know About Apple Vision Pro

Apple’s release of Apple Vision Pro on Feb. 2, 2024, sparked widespread anticipation among tech enthusiasts worldwide. Even more among enterprise customers when Apple announced MDM management capabilities in visionOS 1.1. Apple Vision Pro lets users interact with apps while remaining connected to their physical surroundings or immerse themselves entirely in a virtual environment of their choosing.

Supercharging ITSM Ticket Synchronization

Ticket synchronization is crucial to smooth, streamlined IT operations. In today's video, we cover how the Resolve platform simplifies, and therefore supercharges, ticket synchronization, making your IT team's lives easier. Today you'll learn: How Resolve simplifies ticket synchronization How to synchronize between multiple ITSM platforms How an easy-to-use automation and orchestration platform like Resolve can drive efficiency in IT.

Handling IT Procurement And Inventory of New Hardware And Software

Software and hardware acquisition is the first stage of the IT asset lifecycle and should be done cost-effectively and organized. To achieve that, you must set in place a well-defined procurement process. With it, you'll have a unified and normalized inventory that lets you know your IT assets in stock and their location, thus providing reliable insights on what you need to purchase and what is vacant or can be relocated.

Automation in inventory management: Why you should do it

Effective inventory management is crucial for companies to maintain a competitive edge. With the advent of automation in inventory management, businesses can now optimize their operations like never before. In this blog article, we will explore five key benefits of implementing automation in inventory management.