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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

What Are the Various Industries Implementing Indoor Asset Location Tracking Technology?

Lots of organizations believe that they do not indoor asset tracking as almost no assets go outside the premises of the organizations so there is no need for asset tracking. But even though their assets do not leave the premises, several assets are still lost, misplaced, or stolen. Since there is a huge area, assets are misplaced easily which is why indoor asset tracking is important. There are several industries that are using indoor asset tracking.

Reasons why you should choose BLE asset tracking over RFID asset tracking

RFID is one of the most established asset-tracking technologies. It has been used for a long time. There is no doubt that RFID is a robust technology for asset tracking but there are several other options available that might be a good choice for your organization. That is why in this blog we will give you several reasons for choosing BLE technology over RFID technology. So, without wasting any time let us begin!

How to Run a Post-Mortem Meeting: Tips, Tricks & Checklist

Meetings are a necessary evil in any workplace. They can be long, tedious, and often unproductive. But post-mortem (PM) meetings are different. They are one of the most valuable meetings a service-oriented organization can have. Post-mortem meetings are an essential part of any project manager's toolkit. They provide an opportunity to reflect on what went well and what could be improved upon in future projects.

A Guide to Effective Hybrid Cloud Management

Cloud computing is becoming extremely popular. As a result, the trust in hybrid Cloud platforms is also increasing day by day. By combining the benefits of a Cloud platform with legacy systems, the hybrid cloud model offers something for every kind of business. But, without a strategy to manage operations on a hybrid Cloud model, it is challenging to extract maximum value from it. This blog will examine the best practices for hybrid Cloud management.

Prevent long IT security workdays through collaboration

From surprise zero-day vulnerabilities to new exploits surfacing in the wild, few things ruin an IT security analyst’s after-hours or vacation plans faster than having to work overtime because of a cyberattack. Here’s a glimpse into how the story usually goes at most companies: A horribly bad cybersecurity day The first cup of morning coffee or tea is on your desk.

Microsoft's Coordinated Disclosure Discussion from BlackHat & DefCon '22

Security Insights welcomes its new host, Ashley Stryker, into the mix! In today's episode, Chris Goettl and Daniel Spicer break down some backlash from Microsoft customers on their failure to disclose a “ninja patch” on a vulnerability researchers found months before the fix. Listen in as the trio discuss security transparency and best practices for vendor coordinated disclosures of vulnerabilities for cloud versus on-prem products and much more!

What is Hybrid Cloud Monitoring?

Cloud computing is becoming extremely popular. As a result, the trust in hybrid Cloud platforms is also increasing day by day. By combining the benefits of a Cloud platform with legacy systems, the hybrid cloud model offers something for every kind of business. But, without a strategy to manage operations on a hybrid Cloud model, it is challenging to extract maximum value from it. This blog will examine the best practices for hybrid Cloud management.

Why Fixed Asset Management is Important and How to Automate It?

A centralized mechanism for managing company assets not only streamlines inventory management but also lays down procedures and SOPs that increase the efficiency of all business operations. Fixed asset management (FAM) has been in place for several years. Still, with the introduction of automation, business owners’ control over their assets is remarkable and noteworthy. Here are the top reasons why automating FAM should be your top priority now!

IT Service Management (ITSM) Best Practices that Drive the Business Value

Even when services were limited to on-premise hardware solutions, managing IT assets and services was very difficult. Now that the services used and offered by companies on the IT front have expanded exponentially, their management has become more critical and, of course, more difficult. IT service management solutions have therefore become necessary for businesses. Here are some insights on ITSM software best practices for 2022.

A Complete Guide on Workflow Automation for 2024

The world has come far ahead of manual data processing. Without automating data-dependent complex backend procedures, businesses cannot think of scaling at the rate at which one would desire. Automating workflow is the best solution for this problem. In this blog, let us examine the automation culture from every angle and learn about automation and ITSM best practices.