ITIL is the world's most widely used IT Service Management (ITSM) standard. We all know it has been adopted by enterprises looking to improve their underlying business processes and organizational structure for decades. So, it's been around for quite a while and has been very successful in helping organizations improve their IT operations. However, there is some question as to whether ITIL is falling behind in today's fast-paced, DevOps-centric, Agile-centric world.

Being your customer shouldn’t be a lot of work. Customers want easy ways to find you and the answers they need to make the most of what you provide. When that process is smooth and seamless, it creates loyal customers who are more likely to act as de facto ambassadors of your brand. Providing a great experience is one of the primary ways to earn customer loyalty.

Organizations have this tendency of buying expensive equipment, they think that it enhances the efficiency with which their employee perform their tasks. But they don't keep track of their assets. Maintenance of these costly assets is equally important to keep their efficiency up. Negligence of these tasks can lead to major asset failure, increased downtime, asset misplacement, asset theft, and so on. No organization will want to be in a situation like this.

Cybersecurity is more important now than ever before. With ransomware and other types of cyberattacks on the rise, it’s crucial to take precautions to protect your data by learning how to prevent ransomware. Ransomware, unfortunately, is one of the ubiquitous scourges on the internet. You’ll have to take every possible measure to protect against it. If you leave things up to chance, you’ll incur severe financial losses or compromise mission-critical information and resources.

Work is no longer a place. It’s an activity that can and does happen anywhere. As such, it’s given rise to hybrid work, which combines the collaborative atmosphere offices provide with the perks of working remotely. This model gives employees flexibility in their workdays and better work-life balance. It also has the potential to positively affect diversity, equity, and inclusion, according to McKinsey.

The not-so-secret ingredient to attracting and retaining employees is a good digital employee experience. But if you think a good digital employee experience can be achieved by implementing some shiny new tools, think again! To achieve the strong competitive advantage that a satisfying and productive employee experience can provide, organizations have to strike the right balance of technology, organizational structure, and culture.

When work is done manually the chances are that reports are not accurate. When reports are not accurate the decision based on these reports will not be accurate. Some organizations just make decisions based on assumptions, again decisions based on assumptions are not accurate which is why automated business reports are essential. In this blog, we will know how reports are helpful in improving maintenance equipment. But first, let us know what business reports are!

Over the past two to three years, I’ve seen customers make a move towards both MySQL and PostgreSQL. There is no software licensing with either of these database systems, which can benefit companies, and developers love the community support for them.