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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Top 3 IT Operations Costs You Can Reduce Today

Businesses are always on the lookout for cost-efficiencies across their digital workplaces – but in times of economic uncertainty, departments that consume a lot of a company’s budget and resources are placed under the microscope to an even greater extent. IT departments in particular have been subject to scrutiny when it comes to cost-efficiency.

14 Most Common Types of Cyber Attacks (and How to Prevent Them)

With the digital transformation in general (and the expansion of the digital workplace in particular), the world has experienced increased cyber attacks in many forms and shapes. Simply put, they consist of an intentional act of using a computer to disrupt or damage a system, network, program, or data. They can happen in many ways and can be done by anyone with an internet connection.

Healthcare IT Security Budgets Aren't Keeping Pace With IoMT Threats

The impact of ransomware attacks on healthcare is as alarming as it is under-addressed. These attacks on the United States healthcare system alone are causing an annual burden of nearly $21 billion, including well over $100 million in ransoms. While the financial costs help illustrate the scale of the problem, the true cost is the tragic reality of impacted patient care – including higher patient mortality rates.

What is System Integration? How Your Organization Can Benefit and Implement

Most IT systems don’t operate in a vacuum—they have dependencies on other systems. And as organizations attempt to grow while trying to maximize their bottom lines, they soon discover it leads to a broad expansion of applications across the organization. It becomes especially evident as you look within an organization for any legacy systems hanging around for more than a handful of years. These systems are always considered “critical”—never to be upgraded or migrated.

Implement a Best Asset Management Strategies

Whether you’re working with remote teams or in a hybrid environment, proper asset management is a critical practice in order to manage your company’s assets and accomplish your organizational goals. It is difficult to track and monitor all of your hardware, software, virtual, and non-IT assets from a single location without a solid plan and a practical approach.

3 Reasons to Use Asset Management Software in Real Estate Firms

Every manager in the real estate industry wants to minimize the organization’s expenses and ensure every asset and equipment is available where it is required so that no work operation hindrance occurs. In order to maintain a real state structure, it is important to create a complete list of assets attached to each real estate. However, when all these activities are done manually then it leads to several issues. This is where automated Real Estate Asset Management comes into play!

Turning a vision for better employee engagement into reality

When you visit the About section of a company’s website, you probably expect to find information about the company’s culture and values. In how many cases are those statements more hype than reality? Does the company do the things it needs to do to help its employees be their best? It’s never been more critical to foster employee engagement and productivity.

20+ SysAdmin Tools You Can't Live Without

Being a system administrator is a high-level and demanding profession. Yes, we’re talking long hours (not counting overtime!), unforeseen events requiring attention, and so much troubleshooting. But not everything about SysAdmin life has to be more challenging than it needs to be. That’s why we put together this list of must-have SysAdmin tools so you can optimize your workflow and focus on critical tasks.

Achieving technology excellence to thrive in the digital era

Technology is the catalyst that propels business innovation. It’s the means of ridding inefficiency, delay, and inconsistency from business processes. Technology is the essential element of success for virtually every business in every industry. That’s why technology excellence ranks at the top of every business leader’s list of priorities. Maintaining the level and quality of technology service you need to be competitive comes with many challenges.