The latest News and Information on IT Service Management, Service Desk and related technologies.
Modern digital experiences play a major role in how government agencies serve their communities. Digital enhancements can streamline processes, improving reliability and accessibility for employees and citizens. Both groups need to access services through multiple channels. Modernized solutions that enhance employee experiences can improve service delivery across the board.
In November 2021, a record 4.5 million workers switched jobs, topping the previous record set in September 2021. If there’s a side story to the global pandemic, it’s The Great Resignation. This phenomenon has companies spending more than ever to retain their human capital, with less and less to show for it.
No matter what business or industry you’re in, you want your business partners to deliver. Sometimes what we get is unexpected: toxic ingredients, software bugs, data breaches, sketchy hiring practices, unvetted subcontractors. As hundreds and even thousands of third and fourth parties become more integral to business, your risk posture and success trajectory are heavily influenced by your partners’ business practices. That’s why you need automated third-party risk management.
Condition-based maintenance is helpful to organizations as it helps in decreasing downtime. It is not easy to implement but once implemented successfully then this maintenance will provide several benefits. What are the challenges that occur while implementing condition-based maintenance and how can you overcome those challenges? That we will discuss in this blog, but first let us know what condition-based maintenance software is!
Knowledge has been a fantastic time of keynote sessions, fireside chats, roundtables, and demos. We were excited to be able to bring people together again to four live, in-person events—in New York City, The Hague, Las Vegas, and Sydney—as well as provide a digital experience for those unable to make it to a live event.
Some industries operate like clockwork. The process is so well-oiled that the participants can predict how many hours will be spent by which person, on a project and even the timing of when a task operator will complete something. But for others, efficiency is elusive. There are dozens of different points of intervention that can lead to production delays and subsequent loss in productivity.
