If a customer has an issue with any part of Microsoft 365, MSPs just don’t have the native visibility to identify the root cause, let alone respond to and remediate the problem. Most of the time, it’s little more than checking Microsoft’s Service Health status to see if Microsoft knows it’s having a problem.
4 best practices for breaking down silos and establishing a culture of shared responsibility toward reliability.
We’ve seen a number of MSPs hesitant to dive into using Microsoft Intune for their customers. One reason for this is that it may require them to encourage customers toward Microsoft 365 Business Premium, which, at an additional cost per seat, may seem like a tall order for a client for a 30-person team. It’s also a new discipline for many technicians, and often requires they find time to hone their skills while tackling existing tickets throughout a normal day.
Website Monitoring is a broad phrase used to describe the way web teams measure website reliability, performance and security. In today’s increasingly fast-paced world, website monitoring is becoming much more than that. Businesses have been driven online by socio-economic issues like reductions in retail footfall and, most recently, the Covid-19 pandemic. Websites are critical.
We are proud to announce our new v1.3.21035.x release which has lots of important improvements and new features, such as out-of-the box synthetic monitoring for monitoring CVAD Site XML Broker Service availability.
In this blog post, I will be looking at 10 best practices for Kubernetes security policy design. Application modernization is a strategic initiative that changes the way enterprises are doing business. The journey requires a significant investment in people, processes, and technology in order to achieve the desired business outcomes of accelerating the pace of innovation, optimizing cost, and improving an enterprise’s overall security posture.
If your business is growing, it won't be long until you need to develop an IT asset management protocol that allows you to manage your hardware and software assets throughout their lifecycle, helping to reduce business interruptions, plan budgeting effectively, mitigate risks, and gain high-level insight into how IT is driving success for your organization.
This is the second post in our series about Lattice, Honeycomb’s new design system and how we’re applying a user-centric design philosophy to our product. Lattice begin! At Honeycomb, we understand that our users are often under a great deal of pressure when troubleshooting complicated issues in their applications.
Is enterprise data a benefit or a burden? Think about all of the data your organization generates and consumes in the digital age — from security event logs to application error messages, energy consumption to vendor contracts. There is so much, and all of it is usually stored in silos, making the data difficult to synthesize to provide better services, identify signals proactively, or make stronger business decisions.
