Operations | Monitoring | ITSM | DevOps | Cloud

Best Website Performance Testing Tools

What is the usual criteria in choosing an online store? It should have reasonable prices, sell quality products, and most of all, it should have a fast loading time. A website’s performance is essential. A two-second delay can make a big difference to your website and revenue as well. In fact, Neil Patel reported that a mere second delay may cost an e-commerce site up to $2.5 million in sales annually.

CloudTalk - Call Center Management Tool for Sales and Customer Service

No matter the size, every company has to communicate with their customers – some need just to handle occasional questions and issues while others make and answer calls daily. But both can agree that customers’ expectations are increasing drastically, and living up to those expectations becomes more and more difficult.

IT security under attack: Credential dumping attacks in Windows environments

Most of the time, threat actors in the cybersecurity landscape don’t employ advanced techniques and tools to intrude and establish a foothold within networks. Often, they disguise malicious operations by mimicking the activities of legitimate users, leaving behind little to no footprint. Blending malicious actions with day-to-day IT activities helps attackers maintain a low profile and remain undetected for a longer period.

Monitor Azure IoT Edge with Datadog

Azure IoT Edge is a Microsoft Azure service that allows you to run containerized workloads on IoT devices. With IoT Edge and Azure IoT Hub, Azure’s device-management platform, organizations across science, manufacturing, energy production, and other industries can provision their IoT devices and workloads at the edge of their cloud networks for immediate in-unit computing, a necessity when running AI algorithms or parsing large datasets directly on IoT devices.

7 Practical Problem Management Techniques to Improve Your Service Delivery

All IT support teams know that problem management is used to identify the root causes which help to permanently resolve recurring incidents and follows specific steps like: However, problem management still remains an underrated, underutilized process which is mostly used together with incident or change management process. Problem management, out of all the ITSM processes has one of the lowest adoption rates.

Taming the compliance beast: achieve efficiency & reliability at scale

Regulatory compliance is time-consuming and expensive. A recent survey of IT security professionals found that, on average, organizations must comply with 13 different regulations and spend an average of $3.5M annually on compliance activities, with audit-related activities consuming 232 person hours per year. With a team of five people, that adds up to 1.5 months a year devoted to audit-related activity. That’s a lot of hours that could have been spent on initiatives driving customer value.