The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
A security operations center (SOC) is the centralization of your security processes and tooling. It can enable you to monitor for, evaluate, and respond to incidents across your organization with increased efficiency and effectiveness. By centralizing your security efforts, you create greater visibility into your systems and can better analyze and detect threats. At the core of an SOC is your SOC team.
In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this shift is so broad reaching that the global MSP market is expected to exceed $375 billion by 2025! Indeed, outsourcing to MSPs brings many advantages.
Remote collaboration. Workflow automation. Streamlined remediation. AI-fueled data analysis. These are all key trends in IT operations management that the current crisis has accelerated, turning them into requirements for continuous service assurance in modern IT environments. Moogsoft Enterprise 8.0, available now, delivers all these advanced capabilities and more.
As a child with a cancer survivor and heart disease patient for parents, I developed a psychological discomfort for visiting hospitals and the doctor’s office in my adult years. For me, the feeling of restlessness while sitting in a waiting room coupled with fear of the medically unknown can create the perfect breeding grounds for stress and anxiety—and apparently, I’m not alone.
Artificial intelligence for IT operations (AIOps) is an emerging technology that can help IT operations teams make sense of operational data. As hybrid infrastructure and cloud-native technologies present new levels of complexity, AIOps is showing great promise in simplifying and transforming digital operations management. In our recent Tech Talk, Five Ways AIOps Can Transform Your Enterprise, OpsRamp’s Eric Cook spoke about the need for AIOps in today’s multi-cloud environments.
As part of its pledged “fanatical” commitment to the success of its 125,000 customers across the globe, Rackspace optimizes its IT operations to the fullest. That way, this leading MSP ensures the highest quality and reliability of its vast portfolio of IT services across public and private clouds, and dedicated servers. “We support everything from gaming to e-commerce, telecommunications, medical, aviation — you name it.
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! When part of an on-call duty team, your private life and work-life-balance are pretty much affected. Knowing about scheduled duties in advance and having such information at hand, can simplify things a little bit. That’s why we have added a new feature to our mobile app. The mobile app now displays the next 3 upcoming duties if those have been scheduled.
