I’m thrilled to announce that, for the third consecutive year, ServiceNow has been named a Leader in the Gartner Magic Quadrant Enterprise Low-Code Application Platforms.1 We believe this recognition demonstrates our commitment to help customers build low-code enterprise workflow apps fast and deliver them safely and at scale on a single platform. Digital transformation is in full swing, and the market demands a more agile and productive way to build software.

As an IT service manager, you love solving problems and helping your people improve business processes. You thrive on those unexpected moments where your experience adds value, whether providing advice to someone in-house or collaborating with a customer. However, you need to have efficient processes and practices in place. Otherwise, you’re never going to be able to do the things you love the most.

The telecommunications industry led the charge on technology adoption decades ago. Now the industry is facing a severe technology debt. As customers demand faster and better products, companies must somehow update or adapt legacy infrastructure to deliver cutting-edge services. To keep up, executives are making bold choices: investing billions in infrastructure to keep up with demands for digital services and building workflows to eliminate silos between departments.