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The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti Neurons for HR Extending Service Management to Human Resources

Jul 24, 2023 By Ivanti In Ivanti
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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opsmatters

A Short Guide to Asset Tracking Technologies

Jul 23, 2023 By Chester Avey In OpsMatters
Real-time location systems (RTLS) are crucial for many organizations to deploy across a broad spectrum of sectors and industries, including fleet management, manufacturing and logistics facilities. Asset tracking - and by extension, asset management - enables companies to capture data in real-time about the status, location and movements of assets. Assets can include inanimate objects ranging from motherboards and barcode readers to tools and pallets, and everything in between.
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servicenow

Why a hyperautomation strategy requires upskilling workers

Jul 21, 2023 By ServiceNow Blog In ServiceNow

In a fast-evolving world, adopting a hyperautomation strategy is the best way to future-proof your workplace. But how does hyperautomation affect your workforce, and what will it mean for the future of your business? Hyperautomation is the combination of intelligent technologies to expand automation. It incorporates AI, machine learning, robotic process automation (RPA), integration, document processing, and more.

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Zero Trust: An Analyst's Perspective with Forrester Analyst, Steve Turner

Jul 21, 2023 By Ivanti In Ivanti
Join Ivanti's Vice President of Solutions and Technical Marketing Crystal Miceli as she sits down with Forrester analyst Steve Turner to have a fireside chat about all things Zero Trust. This webinar is designed to seek the truth when it comes to Zero Trust with an understanding that Zero Trust is a marathon, not a sprint. Plus, no conversation with be complete without providing a simple roadmap on how to get started.
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Discover the Future of Customer Support: AI Helpdesk! Infraon

Jul 21, 2023 By Infraon In Infraon
Are you looking for ways to transform your customer service? In today's video, we unveil the incredible potential of AI Helpdesk software and how it's reshaping the way businesses provide exceptional customer support. Join us as we delve into the concept, benefits, and features of AI Helpdesk. Get ready to be amazed by the seamless automation of repetitive tasks, lightning-fast response times, and unparalleled user satisfaction achieved through AI-powered chatbots and virtual assistants.
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startingpoint

Digital Workflow Automation Can Save Your Company Time & Money

Jul 20, 2023 By StartingPoint In StartingPoint
With no shortage of potential benefits, businesses should consider embracing the possibilities of digital workflow automation. You can use a platform like StartingPoint to begin automating your workflows and taking your business to the next level. The right workflow automation platform can transform your business operations and elevate service delivery for customers. Let's consider what digital workflow automation is and how it works.
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Infraon

EZOfficeinventory Pricing Plan & Cost Guide

Jul 20, 2023 By Manjeet Gupta In Infraon
As businesses grow and become increasingly reliant on technology, managing and tracking their IT assets becomes critical. This is where IT Asset Management (ITAM) solutions come into play, providing organizations with the tools to monitor and control their digital resources effectively. One such popular solution is EZOfficeinventory, which offers comprehensive ITAM features and flexible pricing models designed to meet diverse business needs.
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ivanti

Mapping IT Services for Improved Alignment Between Business and IT

Jul 20, 2023 By Steve Feldstein In Ivanti

Running a business in today's digitalized world comes with many challenges, such as industry regulations, escalating costs as businesses grow and continuity planning. To effectively manage IT services and align them with business goals, organizations are turning to service management solutions to optimize their resources, budgets and cross-functional collaboration.

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Unlock the Power of ITIL Software for Your Business! Infraon

Jul 20, 2023 By Infraon In Infraon
Are you ready to take your IT service management to the next level? Discover the transformative capabilities of ITIL software with this captivating YouTube video! In this video, we break down the steps to implementing ITIL software for your business in a simplified and attractive manner. From assessing your current practices to customizing the software to fit your unique needs, we guide you through the process with ease.
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