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The latest News and Information on IT Service Management, Service Desk and related technologies.

manageengine

Top tips: Use technology to build more trust with customers

Jun 8, 2023 By General In ManageEngine

Warren buffet once famously said, “It takes 20 years to build a reputation and five minutes to ruin it.” The same goes for your organization and the trust customers place in it. According to Adobe’s 2022 Trust Report, 44% of global consumers will spend $500 or more each year on the brands they trust most. This particular report speaks volumes on how imperative customer trust is to business.

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Infraon

IT Cost Optimization: Importance and Best practices

Jun 8, 2023 By Prashanth In Infraon
Managing IT costs has become the top priority for many organizations in the modern, fast-paced, and fiercely competitive world. The dependence of organizations on IT infrastructure has increased, making it more challenging than ever to control IT costs. IT cost optimization is critical for businesses to remain competitive and agile in today’s rapidly evolving business landscape.
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Creating a Better Digital Workplace: Digital Employee Experience Strategies for 2023 - Infraon

Jun 8, 2023 By Infraon In Infraon
Are you struggling to keep up with the changing digital landscape of today's business world? Look no further than Digital Employee Experience (DEX)! In this video, we'll explore the benefits of DEX, including increased productivity, engagement, flexibility, innovation, and compliance.
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InvGate

Everything You Need to Know About Software License Management

Jun 8, 2023 By Melisa Wrobel In InvGate
Software License Management (SLM) is a critical aspect of IT Asset Management (ITAM). Organizations heavily rely on software applications for their everyday functions. However, grappling with diverse licensing models and meeting compliance requirements requires good organization, knowledge on the matter, and a competent tool. Effective SLM is the way to address this.
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InvGate

The Fundamentals of ITIL Service Design

Jun 8, 2023 By Sophie Danby In InvGate
ITIL service design is defined as the second stage in the ITIL v3 service lifecycle. This stage creates a blueprint for effective and efficient IT services and ensures they are fit for purpose and use. It comes right after the service strategy that previously sets out the objectives and guidelines that underpin the whole process.
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The Next Evolution of Patch Management: Security Insights Podcast Ep. 13

Jun 8, 2023 By Ivanti In Ivanti
Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.
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InvGate

Looking for Free IT Asset Management Software? You Should Read This First

Jun 6, 2023 By Melisa Wrobel In InvGate
If you’ve decided it’s time for your organization to start thoroughly managing its IT assets, it’s likely that you’re looking at free IT Asset Management (ITAM) software with good eyes. The cost of a paid tool can be a drawback, either because you don’t have the budget for it or you’re hesitant about its effectiveness. However, cheap can be expensive, and ITAM tools are no exception.
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Asset Infinity

The Importance of Asset Tracking for Small Businesses

Jun 6, 2023 By Asset Infinity In Asset Infinity

In today's rapidly changing technological world, it's more important than ever for small businesses to track their assets effectively. Asset tracking is the process of monitoring and managing the physical assets of a business, such as equipment, machinery, and tools. With proper asset tracking, small businesses can optimize their operations, reduce costs, and increase efficiency.

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