Operations | Monitoring | ITSM | DevOps | Cloud

In the past three years (post-covid-19), we have seen a major decline in manual processing. Technology is on a boom, there is a major shift in how work was previously done and the way it is done now. If we talk about Financial Institutions, there is a major shift in how the tasks are now performed. Previously they used to rely on their employees for Asset Tracking and Management as they did not have a lot to focus on.

How often is it that your employees are looking for an asset only to find it in use elsewhere by someone else? Does it mean that you invest in an endless supply of assets for availability 24x7x365? Regardless of the size of your business, it is not feasible to ensure that your assets will always be available and free so you can lay your hands on them when the need arises. A better solution is to have an asset reservation system.

When I started my career in information technology, I worked for a large insurance company in Omaha, Nebraska. At the time, they exclusively used Lotus Notes, an IBM product. Even as Microsoft Outlook gained popularity and functionality, the cost of changing email clients was insurmountable, so the company continued using Lotus Notes for many years.

One of my first projects as a consultant created a web application for a small tax software company in Omaha, Nebraska. They were looking to improve their online presence by offering customers the ability to automatically obtain the license for the application. Their website would allow the customer, potentially within minutes, to gain access to their software. They hired me to develop a process with an interface to their existing system to generate a license code, store it somewhere, and then email it.

Workday is a cloud-native solution for enterprise management. With its multitenant architecture, which supports a wide range of integrations and enables centralized administration of multiple Workday instances (i.e., tenants), Workday provides a unitary framework for managing human resources, financials, payroll, recruiting, analytics, and more. Along with Workday’s cloud-based delivery model, this multifaceted support offers flexibility that can be critical at enterprise scale.

Digitalization is a strategic business objective in 80% of organizations, according to OCEG research sponsored by ServiceNow. Digitalization can have a significant impact on all areas of business, from risk and service operations to customer service. No matter where your organization is in its digital transformation journey, here are four resources that can help.

Okay, I’ll admit it – I probably get more excited for Cybersecurity Awareness Month than most people. It’s a professional hazard. It has been 18 years since the first Cybersecurity Awareness Month, but this one feelsparticularly important.