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The Critical Role of the CMDB in Security and Vulnerability Management

Effective security and vulnerability management is crucial to safeguard organizations from ever-evolving cyber threats. At the core of these practices lies the Configuration Management Database (CMDB), a powerful resource that offers a centralized view of an organization's IT infrastructure. The CMDB plays a pivotal role in upholding robust security and vulnerability management strategies – empowering organizations to proactively identify, evaluate and address risks to their IT systems and data.

Destroy on Friday: The Big Day A Chaos Engineering Experiment - Part 2

In my last blog post, I explained why we decided to destroy one third of our infrastructure in production just to see what would happen. This is part two, where I go over the big day. How did our chaos engineering experiment go? Find out below!

Beyond Monitoring: Empowering NOCs with Automation

In the ever-evolving landscape of network operations, the role of Network Operations Centers (NOCs) has become increasingly complex and demanding. Traditional monitoring and observability tools have been crucial in identifying and alerting teams to potential issues. However, as networks grow in complexity with the advent of IoT, 5G, and other digital advancements, the sheer volume of data and incidents can overwhelm even the most robust monitoring systems.

Evaluating PagerDuty Alternatives in 2024 (Updated)

We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive.

AI As It Stands: Unpacking IT Trends at SolarWinds Day

The SolarWinds IT Trends Report 2024 – AI: Friend or Foe? indicated tension in the IT industry’s outlook on artificial intelligence (AI). While there is excitement about its potential to drive productivity, concerns linger around data quality, security, and regulation. At the recent SolarWinds Day event, I sat down with Krishna Sai, Senior Vice President of Engineering, and Cullen Childress, Senior Vice President of Product Management.

Avoiding Hidden AWS EKS Costs: A Guide to Cluster Management

In recent months, AWS has announced significant changes to its Amazon Elastic Kubernetes Service (EKS) pricing structure, particularly concerning extended support for older K8s versions. This change is a crucial development for organizations that rely on AWS for their Kubernetes clusters, as it introduces potential cost increases for maintaining outdated versions.

AWS Tagging Strategy Guide: Best Practices In 2024

Developing an AWS tagging strategy can feel like wrangling different cooks in the same kitchen. Engineers want to innovate, fix issues, and improve existing code. Finance wants to know if the company is making a healthy return on technology investments. Yet, the cloud is like a menu without the pricing. In their quest for continuous improvement, engineers can innovate without slowing down. And this can consume more computing resources than expected, leading to a surprise AWS bill.

Really Want to Stop Shrink at the Point of Sale (POS)? Rethink What a 'Scan' Should Look Like - and Look For.

There are a lot of ways to reduce shrink at the point of sale (POS) without degrading the customer experience. There are also many ways to stop losses stemming from accidental misreads or mis-rings by associates as they’re hurrying to queue bust, do inventory, or restock shelves. All of them start with having the proper barcode scanner. I know you probably think you’re set with your scanners. But are you really? Are you sure you have the right scanners for the job?

The Role of Marketing Automation in Streamlining Business Operations

Marketing, a cornerstone of business success, is a constantly evolving field. Embracing automation through integration or Artificial Intelligence (AI) technology and other digital tools can give your organization a competitive edge. In the world of digital technology, the consistently increasing number of marketing channels may be challenging. Automation is a solution for this challenge because it helps streamline various aspects of operations, from lead generation to customer management.

Document Digitization: Reasons Why You Should Go For It

A digital document is any text, graphic, music, film or mixed file that was created on a computer or other electronic device and that can be saved and then read in digital form. So much for the definition and general considerations regarding digitization. However, it is worth focusing on a deeper and very common question that raises certain concerns among entrepreneurs and concerns the legal validity of digitized documents.