Operations | Monitoring | ITSM | DevOps | Cloud

Shared Services Model - How Does It Work?

The shared services model can transform business processes and smooth out the rough edges in your operational model. Have you been looking for ways to centralize your operations? We recommend that you consider the shared services model. Through the use of standardized technology, various units in an organization can access the same services. In this article, we are going to be providing everything you need to know about the shared services model.

Aggregating Application Logs From EKS on Fargate

Today we’re going to talk about logging with Kubernetes on AWS using CloudWatch and SolarWinds® Papertrail™. We’ll cover setting up Papertrail, installing and configuring the rKubeLog package, viewing the logs in the Papertrail event viewer, and cross-checking those logs with the ones we see with kubectl. From there, we’ll set up a few different alerts.

What Does Server Monitoring Mean in 2021? A Look at Modern Server Options and How to Monitor Them

A few years ago, monitoring was simple. We had all our servers somewhere in the data center; we just had to install a monitoring tool and gather all the data from every server. Things changed when we started moving to the cloud and then to containers. Today, we often need to monitor a variety of different sources. A “server” can be a physical machine, virtual machine, container, or even a serverless application. Therefore, our approach for monitoring needs to change.

Building Service Strength in a Unified ITSM Platform

Heading to the gym, you have access to so many amenities in one place: cardio equipment, private studios, a pool, free-weight area, a basketball court. Imagine if those conveniences were located at separate facilities, forcing you to have separate memberships and make different trips to achieve a well-rounded workout – it doesn't bode for the best experience. In a different context, think about your employees' experience as they search for answers across multiple platforms for service providers.

How to set up Software Security and Compliance for Your Artifacts

The simplest way to ensure the safety of all the open source (OSS) components used by your teams and sites, is with a software composition analysis (SCA) tool. You need an automated and reliable way to manage and keep track of your open source usage. With JFrog Xray, you can set up vulnerability and license compliance scanning built into your software development lifecycle (SDLC).

What's New with Ivanti Workspace Control 2021.1?

The past 12 months have seen significant changes and upheaval in the way we live our lives and also in terms of our work environment. Many organizations moved to remote working almost overnight, leaving IT with significant challenges in terms of ensuring users continue to remain productive and secure. Organizations have been increasingly looking to cloud technologies to provide solutions to these challenges.

Why Real-Time Visibility Into Cloud Cost Is Essential During a Migration To AWS

There’s no question that the cloud offers efficiencies and innovation opportunities that are near impossible to replicate on-premise. In fact, Amazon reports that companies achieve 31% infrastructure cost savings, as well as 62% more efficient IT infrastructure management, when they move to AWS (and that doesn’t include the many other cost benefits — like improved security and on-demand services). But the extent of those efficiencies can vary.

Elastic recognized as a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines

We’re excited to announce that, as a new entrant in the 2021 Gartner Magic Quadrant for Insight Engines, Elastic has been recognized as a Challenger. You can download the complimentary report today. Read on to learn more about creating powerful, modern search experiences with Elastic Enterprise Search.

What's New: Improvements to On-Call Schedule Exceptions

We’re excited to present a feature update to the OnPage platform. The new update will bring more flexibility and resiliency to a team’s on-call management workflow. With the new scheduling capabilities, OnPage system administrators can create exceptions to configured, recurring on-call schedules.