Operations | Monitoring | ITSM | DevOps | Cloud

Quickly and efficiently manage your incidents with FireHydrant and Backstage!

We’re proud to announce that our front end FireHydrant plug in has been open-sourced as part of Backstage, an open platform for infrastructure tooling, services, and documentation created at Spotify. We introduce FireHydrant’s incident management and analytics in Backstage, where you can quickly and efficiently manage your incidents.

As a Nexthink V6 Customer, you’re already realizing the power and value of a proactive, Digital Employee Experience (DEX) management solution: more productive employees, reduction in employee issues, and a smoother, more accelerated time-to-resolution for employee-reported IT issues.

London, United Kingdom – Canonical announces Ubuntu Livepatch on-prem, an enhancement to its Ubuntu Livepatch service enabling organisations to take control of their kernel livepatching policy. Designed for complex enterprise environments that follow their own patch rollout policy, Ubuntu Livepatch on-prem provides the basis for an efficient but fine-tuned continuous vulnerability management on private, hybrid, or public clouds.

Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article.

Manufacturers were already reexamining how they use technology when COVID-19 hit and significantly accelerated that need. Some transformed and were able to pivot quickly, but others are still grappling with challenges in their supply chain and demand fluctuations. There will be more changes, including unexpected ones, and manufacturing operations must adapt quickly. Digital transformation has some real advantages in the industry.

ZE PowerGroup Inc. is a British Columbia-based software company. It offers ZEMA, an award-winning data management, analytics, and integration platform. Although ZEMA was created in-house, the developers at ZE were never successful at measuring the performance of the application during the initial years. They tried a few third-party tools, but measuring the actual application performance continued to be a dilemma until they evaluated ManageEngine’s Applications Manager.

In this tutorial, we will go through a working example of a Ruby application auto-instrumented with OpenTelemetry. To keep things simple, we will create a basic “Hello World” application, instrument it with OpenTelemetry’s Ruby client library to generate trace data and send it to an OpenTelemetry Collector. The Collector will then export the trace data to an external distributed tracing analytics tool of our choice.

Since we first launched our customizable, brandable, public status dashboards, customers have been asking us for a dark mode version. We’re excited to announce dark mode has arrived! StatusGator is the premier status page aggregator that collects the status of all the services you depend on and organizes them into a handy public dashboard you can send to your team, users, or stakeholders. And now it won’t blind you with it’s bright white background!