Operations | Monitoring | ITSM | DevOps | Cloud

LLMs Demand Observability-Driven Development

Our industry is in the early days of an explosion in software using LLMs, as well as (separately, but relatedly) a revolution in how engineers write and run code, thanks to generative AI. Many software engineers are encountering LLMs for the very first time, while many ML engineers are being exposed directly to production systems for the very first time.

Seamlessly correlate DBM and APM telemetry to understand end-to-end query performance

When the services in your distributed application interact with a database, you need telemetry that gives you end-to-end visibility into query performance to troubleshoot application issues. But often there are obstacles: application developers don’t have visibility into the database or its infrastructure, and database administrators (DBAs) can’t attribute the database load to specific services.

InvGate Insight Adds New Software Compliance Features

We are very excited to announce that InvGate Insight has added a Software Compliance feature to enhance our users’ Software Asset Management capabilities. Ensuring compliance will allow organizations to avoid legal or financial fines and costly downtime, and at the same time, improve their software resource allocation. So, let’s see what this new module is all about and how it can level up your day-to-day IT Asset Management (ITAM) operations!

Everything You Need to Know About Compliance Management

Compliance Management is the practice that helps organizations comply with their legal, security, and regulatory requirements. It can support effective Risk Management and improve operational efficiency, reputation, and trust. In this article we will investigate the main activities involved in this practice, explore the implementation process and some challenges to look out for in the way. To finish off, we will see how InvGate Insight can help you streamline some key activities in this process.

Understanding Enterprise Service Management and the Benefits for Your Business

According to a study conducted by the Service Desk Institute, Enterprise Service Management (ESM) strategies were adopted by 68% of organizations by mid-2021. This was a 58% increase from two years prior when ESM solutions were far less prevalent. So, what drove such a dramatic increase in ESM strategy adoption? Most likely the overwhelming benefits of ESM.

Meet the Now Platform Vancouver release: GenAI, security, and agility

There’s never been a more exciting time for digital transformation. While ServiceNow has long realized the power of AI on the Now Platform®, the newest generative AI (GenAI) technologies are creating incredible possibilities for automation and productivity in the enterprise. To help our customers capitalize on these opportunities, I’m thrilled to announce the Now Platform Vancouver release, available today.

Quickly get started with generative AI on the Now Platform

There’s no doubt that generative AI and the productivity it promises have captured the world’s imagination. We’ve talked about applying AI to just about everything—from those soul-crushing tasks we never want to do again to dreams within our grasp for the first time. Goldman Sachs estimates that generative AI could add nearly $7 trillion to global gross domestic product (GDP) in the next decade.

Navigating IT Transformation with Automation: Your Two-pronged Strategy to Future-proof IT

Daunting. It’s one of the first words that comes to mind for IT and business leaders tackling the challenges of 2023 and looking to future-proof their organizations. IT operations (ITOps) departments are working to balance priorities during a time of growing uncertainty and pressure. ITOps is the team that keeps the lights on, and today, it must do so with enough speed to meet business demands.

Setting the Standard for Essential Observability: Logz.io Earns 20+ Fall G2 Badges

Logz.io is thrilled to have earned over 20 Fall 2023 G2 Badges for our Logz.io Open 360™ essential observability platform! G2 Research is a tech marketplace where people can discover, review, and manage the software they need to reach their potential. We’ve earned the following Fall 2023 G2 Badges for Application Performance Monitoring (APM) and Log Analysis.