Operations | Monitoring | ITSM | DevOps | Cloud

What makes the Avantra platform incredibly powerful for our customers is the ability to extend the standard checks and automations available with your custom business logic. While Avantra has an opinion of the key things to monitor in your landscape, we often hear of our customers building business critical checks and automations to extend Avantra and add features to look after the things your business cares about.

SAP’s products, technology and development are rapidly changing. Once focused on on premise applications, SAP’s focus on rapid innovation in cloud technologies brings exciting, transformative change to your business. But it has also upended the way these new business critical applications need to be supported and administered.

It takes a lot to run a modern business. From websites to technical solutions and everything in between, it’s no surprise we need better monitoring systems to make sure everything is operational. With multiple gears turning at once on any given platform, incidents are inevitable—especially for companies that are constantly growing and innovating. And the impact of incidents can affect user services, operations, and even business reputation.

Amazon CloudWatch has recently launched Metrics Insights (Preview) — a fast, flexible, SQL-based query engine that enables you to identify trends and patterns across millions of operational metrics in real-time. With Metrics Insights, you can easily query and analyze your metrics to gain better visibility into the health and performance of your infrastructure and large scale applications.

“Have you tried shutting it off and turning it back on?” While AIOps won’t likely remove this query from our vocabulary any time soon, technology is certainly here to take on a bulk of the heavy lifting. For all-sized companies, service calls are still going to continue to pour in. And, there’s no sign of any of the world’s CompTIA certs going to waste in the near future. Still, thanks to AIOps, many jobs within the world of IT will become more streamlined.