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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Mobile and Supply Chain Predictions for 2025

My new crystal ball was delivered this morning, so it’s time to make some enterprise mobility predictions for 2025. I ordered it on an early black Friday deal yesterday and got free overnight shipping. Even though my AI-driven shopping guide encouraged paying for same-day delivery, I saw no need to pay for faster amusement. But enough about my ecommerce buying habits; let’s look at what mobility and supply chains operations teams might see in 2025.

Understanding Deprecated Software And How to Manage It

Have you ever encountered a warning that a software function or feature is "deprecated"? It’s a term many users come across but don’t always fully understand. Deprecated software can pose challenges for IT teams and organizations, as it often signals the need for change. In this article, we’ll explain what deprecated software is, how it differs from depreciated software, and why it matters.

Risks and Mitigation of Unpatched Software: Protect Your Systems Before it's Too Late

Let’s be real—leaving software unpatched is like forgetting to lock your front door before heading out. It may seem harmless at first, but it gives cybercriminals an open invitation to waltz in and wreak havoc. The risks and mitigation of unpatched software are critical topics for organizations to understand because unpatched vulnerabilities are one of the leading entry points for ransomware attacks.

InvGate Asset Management: 5-Minute Demo

InvGate Asset Management lets you create, discover, track, and manage your IT asset inventory. You can also automate tasks, manage your financials, build a CMDB, be ready for audits, and more. And, of course, you can link InvGate Service Management tickets to assets for a complete support workflow, aligned with best ITAM and ITSM practices.

Enhancing Collaboration with AI Security Assistants with Robert Grazioli, CIO, Ivanti

Ivanti CIO Robert Grazioli shares his insights on how AI is transforming the cybersecurity industry. Read the full report for more: ivanti.com/ai-security This expert commentary highlights the importance of AI assistants in empowering security professionals, breaking down silos, and improving response times. Learn how AI is radically reshaping the cyber threat landscape due to AI’s ability to quickly penetrate siloed security operations. However, security teams can leverage AI to counter these sophisticated attacks and boost their own skill sets.

23 DevOps Tools to Watch in 2025

Combining “development” and “operations,” DevOps stresses a team approach to the software development lifecycle (SDLC). Development and operations teams used to function separately, which led to inefficiencies and increased the possibility of deployment mistakes. DevOps bridges this gap by integrating techniques and tools that ensure faster and more consistent software delivery, enhance team collaboration, and simplify operations.

Mac Patch Management: Strategies For IT Success + Solutions

Let's face it-Mac Patch Management can be like trying to hit a moving target. There's always some new security vulnerability lurking around the corner, some critical patch that needs deploying, or some pesky third-party app demanding attention. If you're managing a mixed bag of Mac devices, you already know the stakes: falling behind on updates can mean cybersecurity threats, data loss, or worse-downtime.

Patch Scanning: Where it Fits in The Patch Management Process

Did you know that 54% of IT professionals identify detecting vulnerabilities as the hardest part of the patching process (Adaptiva)? In a world where cyber threats are going to be more evolutionary and at a faster pace, one undiscovered vulnerability could still leave an organization exposed. That is where patch scanning comes in.

Windows Patch Management: Tips & Tools For Total Protection

Let’s talk numbers for a second. Did you know that Microsoft’s Windows dominates over 68% of the desktop operating systems market worldwide (Statista)? With such global dominance, ensuring effective Windows Patch Management to keep systems secure and running smoothly isn’t just important—it’s absolutely essential. And that’s exactly what we’re here to discuss. In this article, we’ll cover: Ready to take control of your Windows patching process?

Essential Linux Patch Management: Tools And Best Practices For Success

Let’s talk Linux Patch Management—a crucial practice in today’s cybersecurity landscape. In 2023, cybercriminals doubled their exploitation of Linux vulnerabilities compared to the previous year, according to Kaspersky. Although there has been a slight decrease in 2024, the trend persists due to the increasing popularity of Linux systems. This growth makes Linux Patch Management more important than ever for businesses of all sizes.