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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

What are data integration platforms? A complete guide

Keeping everything organized can become a real challenge in a world where data is flowing in from multiple sources. Data integration platforms are the solution: These tools serve as bridges between different systems, allowing businesses to bring data from various places into one cohesive view. In this guide, we’ll explore what data integration platforms are, why they’re valuable, and what features you should look for when selecting one for your organization.

A Guide to Hardware Support For Your Organization

Keeping hardware running smoothly can be a challenge for any business, but having the right hardware support system in place can make all the difference. Of course, hardware, from computers and servers to networking devices, is at the core of your daily operations. And when things go wrong, addressing issues quickly and efficiently is your top priority to avoid costly downtime.

Optimize Your Spend

In this video, we explore practical techniques and best practices for reducing TCO and optimizing your IT budget. Discover how to make informed decisions, improve operational efficiency, and create a seamless employee experience. Watch now and learn how to reduce your TCO and optimize your IT spend. Find the right ESM solution for your needs at ivanti.com.

AI is coming!

In this video, we explore the potential impact of Artificial Intelligence (AI) on ITSM and discuss practical strategies to futureproof your IT operations. Discover how AI can enhance efficiency, streamline processes, and improve overall service delivery. Stay informed and learn how to adapt to the evolving IT landscape, today and tomorrow. Find the right ESM solution for your needs at ivanti.com.

The Role of Sales Enablement: Helping Revenue Growth and Supporting Sales Teams

In today’s competitive business landscape, sales teams face immense pressure to meet quotas, drive revenue growth, and deliver results under tight deadlines. To achieve these goals, companies are increasingly recognizing the critical role of sales enablement—a strategic approach that ensures sales teams have the resources, tools, and support needed to succeed.

The New Era of Everywhere Work: Challenges, Impact and Future Trends

The New Era of Everywhere Work: Challenges, Impact and Future Trends Welcome to the future of work! In this insightful session, we explore the remarkable transformations happening in the workplace, driven by automation and a renewed focus on employee experience. The global pandemic has undoubtedly disrupted our routines, but it has also showcased our resilience as we adapt to remote work and support our customers, partners, and colleagues.

Cloud Migration: Unlock the Full Power of Your Unified Endpoint Management Solution

To understand the challenges facing modern IT teams in managing a diverse range of endpoints, one word that keeps coming up? Proliferation. Organizations are faced with a rapidly expanding ecosystem of network devices, tools and assets–some of which are so hidden from view that IT doesn’t even realize they exist.

Optimizing IT Incident Resolution with Automation: A Game Changer for ITSM Investments

Businesses heavily rely on IT Service Management (ITSM) platforms to ensure the smooth functioning of critical services. While these platforms offer excellent incident management capabilities—tracking, organizing, and reporting incidents—they often fall short when it comes to fast, reliable resolution. Enter incident resolution automation, a game-changer in optimizing ITSM investments.