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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Asset Discovery Tools: 10 Best Options in 2024

Managing and discovering assets is critical for organizations of all sizes. The right asset discovery tool can provide visibility into your infrastructure, helping you maintain control over hardware, software, and network components. With an array of options available, selecting the tool that best fits your organization's needs can be challenging.

Solve employee security friction through automation, Srinivas Mukkamala, CPO, Ivanti

Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Ivanti CPO, Dr. Srinivas Mukkamala explains why cybersecurity leaders often overlook user experience, and how cybersecurity is evolving from being reactive to proactive and resilient.

Repadmin: A Complete Guide to a Powerful Tool

When managing an enterprise-level network, ensuring seamless synchronization between servers is crucial for maintaining consistency and security. That's where Repadmin, a command-line tool designed for diagnosing and managing Active Directory (AD) replication, comes into play. It is an essential tool for IT administrators working in Windows Server environments, providing deep insights into the health of replication processes within the network.

Unveiling the cloud version of ManageEngine AssetExplorer, our enterprise IT asset management platform

We are thrilled to introduce the cloud version of our comprehensive ITAM platform, ManageEngine AssetExplorer. The on-demand version of AssetExplorer offers IT managers the essentials needed to manage the full life cycle of their IT assets, with multiple discovery methods, inventory management, usage monitoring, procurement, and reports and insights.

Collective IQ ITAM - the new name for SmartCenter

Almaden is changing the name of SmartCenter to Collective IQ ITAM to reflect its role within the Collective IQ family. Over the coming weeks, you will see the website messaging change to focus on the complementary DEX and ITAM capabilities of Collective IQ. Similarly, the branding within the ITAM solution will be updated to reflect its place in Collective IQ. The Documentation Portal will also be updated to replace SmartCenter with Collective IQ ITAM.

Tool Sprawl and How to Stop It

Humans have always used tools to help them achieve their goals. But in the digital era, this dynamic is often reversed. Our tools now inundate us with so much attention-demanding information, it can feel like they control us. This is especially true in the IT department, where juggling a vast array of monitoring products and solutions can be a constant headache for tech professionals. Let's take a closer look at the chaos of tool sprawl and how teams can take back control of their stack.

IT Infrastructure Optimization: Improved Performance and Cost Savings

IT infrastructure optimization should be a top priority. It is not just about upgrading hardware or software but about ensuring that all components work together seamlessly to support business needs. Your IT infrastructure supports all your daily operations and some of your long-term strategic goals. In this article, we'll explore the key aspects of IT infrastructure optimization, discuss practical steps to improve performance, and offer tips for managing costs.

BMC Footprints vs Remedy: Key Differences

When it comes to IT Service Management (ITSM), BMC Footprints and BMC Helix ITSM (formerly Remedy) are two of the most well-known tools on the market. However, choosing the right ITSM solution requires careful consideration, as each tool offers different features and benefits. In this blog post, we’ll compare BMC Footprints vs Remedy, exploring their key differences.

Demo: Deploy by Risk

Demo: Deploy by Risk Tailor your patch deployment to the key variable that matters most: the level of risk that a given vulnerability might pose. Deploy by risk and embrace proactive security, all within a cloud-native platform. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.