Operations | Monitoring | ITSM | DevOps | Cloud

New features and interface for Safe Workplace Apps

Reopening the workplace is a complex, dynamic process. Workplaces have diverse footprints—traditional offices, manufacturing floors, call center operations, retail locations, and more. Some industries have no choice but to return, while others have more flexibility. Yet companies across all industries must be able to manage the new reality of work with agility and resilience.

Better Detections and Cloud Coverage with Splunk Enterprise Security 6.4

Security teams are in a difficult position: they continue wrestling with persistent problems, such as overwhelming alert volumes and staff shortages, while confronting new ones driven by the abrupt shift to remote work. For instance, attaining real-time, deep visibility into cloud environments may have been on SOC roadmaps before 2020, but the capability is now a pressing need.

20+ User Experience (UX) Metrics Every Product Manager Should Measure

User experience (UX) is everything today. Poor digital experience can easily and quickly reflect in your client list and thus, your bottom line. It starts from the first user interaction with your website or webapp and ends with… well, it never quite ends. User experience is, in fact, a continuous process that goes on and on until the user decides to stop using your product.

ITSM Platform to Accelerate Digital Transformation

The ongoing changes in business operations across the globe have yielded one positive result for the businesses – the digital transformation process has accelerated. With teams working remotely, the need for collaborative, accessible, cloud-based, and secure platforms has never been more urgent.

Best practices for meta-monitoring the Grafana Cloud Agent

Earlier this year, we introduced the Grafana Cloud Agent, a subset of Prometheus built for hosted metrics that runs lean on memory and uses the same service discovery, relabeling, WAL, and remote_write code found in Prometheus. Thanks to trimming down to the parts only needed for interaction with Cortex, tests of our first release have seen up to a 40% memory-usage reduction compared to an equivalent Prometheus process.

Troubleshoot Faster With LM Logs, Now Generally Available!

This past year we’ve been hard at work building LM Logs to help ITOps and DevOps teams troubleshoot more efficiently. Today we are happy to announce that LM Logs is generally available! LM Logs is an intelligent log monitoring solution that analyzes 100% of log data and surfaces it contextually with metrics and alerts for faster troubleshooting.