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The latest News and Information on IT Service Management, Service Desk and related technologies.

Monitor Workday with AVM Consulting's integration in the Datadog Marketplace

Workday is a cloud-native solution for enterprise management. With its multitenant architecture, which supports a wide range of integrations and enables centralized administration of multiple Workday instances (i.e., tenants), Workday provides a unitary framework for managing human resources, financials, payroll, recruiting, analytics, and more. Along with Workday’s cloud-based delivery model, this multifaceted support offers flexibility that can be critical at enterprise scale.

4 ways to embrace digitalization and reap the benefits

Digitalization is a strategic business objective in 80% of organizations, according to OCEG research sponsored by ServiceNow. Digitalization can have a significant impact on all areas of business, from risk and service operations to customer service. No matter where your organization is in its digital transformation journey, here are four resources that can help.

Differentiating Between SLO vs. SLA vs. SLI: What They Are and How to Improve Them

Recently, technology roles have become more generalized—cloud computing, for instance, requires a broader knowledge of technologies like storage and network. As technology has continued to evolve over the decades, many job positions have blurred into many roles or even morphed into new roles with new responsibilities.

How Do Mobile Apps Play an Important Role in Tracking Vehicles?

There is a very major change in the way organizations work now. Previously their work was not technology oriented but now with this rapidly changing environment they are making their way through technology and that allows them to stand out and act in a way that they never thought that they will. Now that the scenario has already changed enough the technologies that came up to track the assets are backed by tracking software.

Tips for National Cybersecurity Awareness Month You May Be Overlooking

Did you know Halloween isn’t the only event in October ready to send shivers down your spine? Each year, October is “National Cybersecurity Awareness Month” in the U.S. and “European Cybersecurity Month” in Europe. So, before we dress up as ghosts, vampires, or whatever, let’s have a quick look at some old and new cyber risks to be aware of and how to deal with them.

NIST Cybersecurity Framework: Core Functions, Implementation Tiers, and Profiles

You can take a wide range of actions to nurture a culture of cybersecurity in your organization. Some of them can be directed to your employees - and include initiatives like password management and phishing training - and others are related to strategy to adopt towards cybersecurity risk. That's where the NIST cybersecurity framework comes in (as well as other best practices such as CIS controls).

Complete Guide on Depreciate Fixed Assets in 2023

As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.

What is a Customer Success Manager: Responsibilities, skills, and qualifications?

Your company must continue to convince the customer that your product is worthwhile after the sale. The team you have promoting your products and building the consumer relationship will determine whether you succeed or fail. A customer success manager can help with that. Customer success managers assist clients, from prospects to active users, and foster long-term relationships.

Complete Guide on Depreciate Fixed Assets in 2022

As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.