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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Don't Let Cybersecurity Threat Actors Ruin Your Halloween!

It’s the scariest time of year. But forget about ghosts and goblins and zombies. If you really want to be as scary as possible this spooky season, we know exactly what your costume should be and how you should decorate your yard. Here are some hints: What are they? Cybersecurity threat actors. *Cue terrifying music.* Before you roll your eyes, stick with us. This is worth a quick read.

Co-Existence: Using Legacy VPN with Neurons for Zero Trust Access through the Neurons for Secure Access Platform

There are three aspects of co-existence to discuss. The gateway deployment co-existence, the end user workflow co-existence, and the administrative management co-existence. We will walk through all three of these aspects.

App Control for Linux Opens Up a Whole New World

Ivanti Application Control is known for enabling IT control over endpoints, reducing security risk, and providing a great user experience. Up to now, that experience has always been for users of Windows environments. But with the introduction of Ivanti App Control for Linux, we are opening up a whole new world of possibilities. Ivanti Application Control for Linux brings the major benefits of App Control for Windows to Linux environments.

3 ways to improve the healthcare patient experience and save

As the world emerges from the COVID-19 pandemic, improving the customer experience is critical. Nowhere is this more important than in the healthcare industry, where increased engagement can lead to better patient outcomes. “Pairing digital technologies with human coaching and clinical care can offer a dramatically better patient experience through personalized attention, on-demand access to support, and automated reminders,” explains a Workflow article.

Ivanti Desktop and Service Management 2021.1 is Now Available!

The new major release of Ivanti Desktop & Server Management (DSM) is now available! This release focuses on more cloud functionality and therefore moves DSM to the future. We have greatly enhanced the DSM connector for Ivanti Neurons to use the collected DSM data directly in Ivanti Neurons for Patch Intelligence. This will allow you to have a much better overview of your environment from the security side.

Ivanti Endpoint Security Now Integrates with Ivanti Neurons for Patch Intelligence!

It does this by delivering automated insight into your risk exposure and helps you to prioritize, based on adversarial risk. In particular, it provides real-time intelligence on vulnerability exploits that are actively trending in the wild, and those that have ties to ransomware.. Ivanti Neurons for Patch Intelligence combines this risk-based prioritization with patch reliability data to help you focus your testing efforts and reduce the overall time to patch.

Introducing Neurons For Secure Access - Saving Time While Providing Unified Visibility and Management For Distributed Ivanti Connect Secure Deployments

Where were you when VPN went from "nice to have for IT staff to remote in on the weekends" to "mission critical for the entire organization" almost overnight in March of 2020? Many companies were caught off-guard, with admins across the country taking a mad scramble to make sure their VPN solution is modern, sized to fit the demands of the remote workforce, and secure for their users.