Operations | Monitoring | ITSM | DevOps | Cloud

Every SRE team operates services it cannot see into: a vendor binary, an inherited legacy deployment, a container whose owning team dissolved two reorgs ago. The routes are undocumented, the dependencies are unknown, and when a request takes 130 milliseconds nobody can say whether that time is application work or a wait across a network boundary.

If your engineering teams run on ServiceNow, incidents are where they get work done. Putting cost work into an incident gives it the same path to resolution as any other work item your team handles. When a cost anomaly arrives as an incident, your teams route it, assign it, and resolve it on their usual SLAs. When a savings recommendation arrives as an incident, an engineer owns it and acts on it. Now you can send either straight into ServiceNow.

A strong AI business case ties a specific goal to a measured outcome and a fully-loaded cost. Most fail because they skip one of the three: no clear mandate, an over-broad "AI fixes everything" scope, or a cost estimate that ignores adaptation and error-correction. Build it in six steps: define goals, identify uses, break work into tasks, evaluate models, assess total cost, then launch and refine. Most companies are now spending on AI. Far fewer can show what they got back.

You shipped a skill. It worked. You closed the tab. That’s the whole problem. Model choice is a decision you make once, at the moment you’re least equipped to make it: before the skill is even authored. Then you never revisit it, because the skill stopped being interesting the day you got it working. So go back and check. Here’s how.

Teams running containerized workloads on Google Cloud have long relied on JFrog as their single source of truth for container images. The missing piece has been getting Google Cloud’s own runtime services — like Cloud Run and Google Kubernetes Engine (GKE) — to pull directly from JFrog for every container image pull. I’m happy to say that the gap is now closed. Artifact Registry in Google Cloud has introduced a new repository mode called Connector that addresses this requirement.

For more than a decade, the prevailing wisdom in enterprise IT was simple: move everything to the public cloud. Hyperscale platforms promised unlimited scalability, lower costs, agility and freedom from the burdens of managing infrastructure. Cloud-first has been rapidly gaining momentum as the de facto path to a modern digital footprint. Until now.

Disaster recovery (DR) is one area where organizations often assume public cloud has the answer already. Multi-region deployments, managed backup services, automated failover - the hyperscaler catalog is full of DR-flavored offerings, and the marketing suggests that resilience is a solved problem once you're on cloud infrastructure. For many workloads, this is roughly true.

This assessment estimates how much exposure you carry. The output is a short read on which parts of your stack would resist a change you might need to make. The score is for an internal conversation that surfaces specific decisions.

Learn how DDoS attacks work, how threats are evolving, and how modern network-integrated protection can help defend your infrastructure. Network connectivity is the frontline of revenue generation and customer trust for almost every modern enterprise. But as digital footprints expand across hybrid and multicloud environments, Distributed Denial of Service (DDoS) attacks continue to grow in volume, frequency, and sophistication.